Operations Supervisor-Holyoke Mall at Ingleside

Victoria's Secret; Holyoke, Northern (MA, KY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Victoria’s Secret & Co is seeking an Operations Supervisor who is a values-based leader supporting store execution and readiness. The role reports to the Store Manager or Assistant Store Manager and drives shipment, replenishment, and stock organization.

You will maintain back-of-house standards, inventory accuracy, cleanliness, safety and compliance, and escalate operational issues. The position may vary in scope by store size, with potential for broader responsibility and leadership of the

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Job description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned