Operations Supervisor-Concord Mills

Victoria's Secret; Concord, Northern (NC, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Victoria's Secret is seeking an Operations Supervisor who leads with our values and ensures store readiness and strong operational execution. You will supervise shipments, replenishment, and stock organization while upholding back-of-house standards, inventory accuracy, and safety compliance.

In collaboration with Store Leadership, you’ll coach associates, model company policies, and adapt responsibilities to store size and business needs.

Qualifications

• Leads with values-based leadership and store readiness.
• Manages shipment, replenishment, and stock organization.
• Maintains inventory accuracy and back-of-house standards.
• Ensures cleanliness, safety, and policy compliance.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Skills

Leadership

Coaching

Team selling

Stock organization

Inventory accuracy

Job description

Description

A Victoria's Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

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