Operations Manager-Regional EMS- Mercy Springfield

Mercy; Springfield (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a seasoned Paramedic leader to oversee field and clinical operations across diverse settings. The role emphasizes supervisory responsibility, patient care oversight, and collaboration with hospital and field staff.

Ideal candidates will have 5+ years as a paramedic and 3+ years in leadership, with licensure and certs in BLS-ALS-PALS-ITLS and ICS, and a Bachelor’s degree preferred. Mercy offers comprehensive benefits and growth opportunities.

Qualifications

• Licensure as Paramedic and valid driver's license.
• BLS, ALS, PALS, ITLS, and ICS 100/200/300/400/700/800 certifications.
• Minimum 5 years as Paramedic; 3 years in supervisory/managerial role.

Skills

Supervisory experience

Team leadership

Communication skills

Administrative tech

Education

Bachelor's degree

Job description

Find your calling at Mercy!

Position Details:

• Licensure: State of practice Paramedic licensure. Valid state of practice Driver's license.
• Experience: Minimum 5 years' experience as a Paramedic. Minimum 3 years' experience in a supervisory or managerial role.
• Certification/Registration: BLS for Healthcare Providers or equivalent. Advanced Cardiac Life Support or equivalent. Pediatric Advanced Life Support or equivalent. International Trauma Life Support or equivalent. ics 100, 200, 300, 400, 700, 800.
• Other: Ability to work in a variety of conditions and locations to include office, hospital/clinic, patient home, ambulance, and the variety of weather that comes with working in the field setting. Ability to use technology required to complete administrative tasks, provide education, and host/lead meetings. Incumbents will be required to successfully satisfy the physical demands of the role. This will include a pre-hire and annual fitness for duty test.
• Preferred Education: Bachelor's degree.
• Preferred Experience: Greater than 10 years' experience working in emergency services.
• Preferred Certification/Registration: Completion of FEMA Professional Development Series.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.