Operations Supervisor: Flexible, Safe, Supportive Facility Ops

Urban Pathways, Inc.; New York (NY); On-site; USD 38,000 - 51,000; Full time

Benefits offered by this job

Healthcare Coverage

Retirement Savings

Paid Time Off

Professional Development

Flexible Work Arrangements

Wellness Programs

Employee Assistance Program (EAP)

Employee Recognition

Job summary

Urban Pathways, Inc. is seeking an Operations Supervisor to oversee facilities operations, maintenance, fire safety, kitchen operations, and security, ensuring compliance with agency requirements and funding guidelines.

Reporting to the Director of Operations, you will lead a diverse operations team, coordinate cross-functional efforts, and uphold an equitable, inclusive culture while delivering high-quality services to clients.

Qualifications

• High School Diploma, GED or equivalent preferred.
• Minimum two years building operations and security experience with at least one-year supervisory experience preferred.
• Experience with people experiencing homelessness, mental illness and/or substance abuse population preferred.
• Good verbal and written communication skills.
• Good interpersonal skills and ability to work independently or in a team.
• Work effectively with individuals from diverse backgrounds and cultures.
• Foreign languages a plus.

Responsibilities

• Supervises and provides leadership and training across operations team.
• Assists with coaching, staff training and development.
• Ensures proper shift coverage as mandated by Urban Pathways and funding regulations.
• Performs duties of operations staff in their absence including but not limited to cook, security, and maintenance positions.
• Ensures the safety of clients and staff by complying with all safety requirements.
• Ensures compliance with fire safety policies and procedures.
• Acts as Fire Safety Guard / Fire Safety Coordinator.
• Screens client arrivals for immediate needs, provides services and/or makes appropriate referrals, as mandated by program.

Skills

Leadership

Staff Training

Safety Compliance

Security Operations

Facilities Maintenance

Communication

Education

High School Diploma, GED

Tools

AWARDS system

Job description

Urban Pathways, Inc. is seeking an Operations Supervisor to oversee facilities operations, maintenance, fire safety, kitchen operations, and security, ensuring compliance with agency requirements and funding guidelines.

Reporting to the Director of Operations, you will lead a diverse operations team, coordinate cross-functional efforts, and uphold an equitable, inclusive culture while delivering high-quality services to clients.