Operations Supervisor (Evening/Night Shift)

UCI group; Irvine (CA); Presencial; USD 45 000 - 53 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Retirement savings plans

Vacation and sick leave

Employee discounts

Resumo da oferta

UC Irvine is seeking an Operations Supervisor to plan, supervise, and execute event set-ups and run the conference center operations across multiple venues. You will manage staff, ensure facility readiness, and coordinate with contractors for thousands of events annually.

The role requires strong supervisory, budgeting, and AV skills, plus excellent communication and customer service. You may need to supervise during holidays and emergencies to ensure safe, smooth operations.

Qualificações

• Bachelor's degree or equivalent experience/training is required.
• Excellent supervisory and leadership experience with staff.
• Strong computer and AV/equipment troubleshooting skills.
• Proven project management, organizational and budget skills.
• Excellent written and verbal communication and customer service abilities.
• Experience with inventory control and emergency management is preferred.

Responsabilidades

• Plan, supervise, and complete event Set-ups and operations for ~50,000–70,000 events annually across multiple venues.
• Oversee staffing (approx. 150 student staff) and ensure contract compliance and facility readiness.
• Coordinate with UCI Police and Fire Authority during emergencies; lead staff to ensure safety and smooth operations.
• Develop and continuously improve center operations and AV technologies; manage scheduling and vendor relations.
• Ensure on-time delivery of conferences, meetings, and special events per contracts.

Conhecimentos

Supervisory principles

Computer skills

Leadership

Interpersonal communication

Project management

Political acumen

Written communication

Customer service

Audiovisual experience

Inventory control

PA systems knowledge

General technical aptitude

Budget management

Emergency management

Formação académica

Bachelor's degree or equivalent experience

Ferramentas

A/V equipment

Conference Center software

Descrição da oferta de emprego

Who We Are

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide. To learn more about UC Irvine, www.uci.edu.

Student Center & Event Services provides the campus community and its guests with a variety of services and venues for social, recreational, cultural, and educational pursuits and is the primary resource for individuals/groups interested in holding a meeting, seminar, summer conference program or other event at UC Irvine.

Your Role on the Team

The Operations Supervisor is responsible for efficiently planning, supervising, and completing all event set‑ups, operations of the conference center, and staffing for some 50,000 to 70,000 events annually in multiple venues, including a 190,000+ square foot conference center. This role is primarily responsible for the operational activities related to event contractors to assure facility readiness and smooth operation of events, meetings, and conferences, which include, changeover, housekeeping, maintenance, equipment inspections and technical services.

Oversee the opening or closing of the UC Irvine's Student Center, working schedule may vary depending on the number of or complexity of the events. Must be available to supervise during some holiday periods; Fourth of July, Christmas Day, Easter, New Year's Eve and all other celebrative days (i.e. Mother's Day, Father's Day) if required. This position requires advanced negotiating, logical/analytical skills.

Responsible for developing and continuously improving the operations of the Center, including administrative duties, advanced audio‑visual equipment and troubleshooting of on‑site equipment as well as providing exceptional customer service to a variety of clientele.

Work with staff to ensure that all conferences, meetings and specials events scheduled in the UC Irvine's conference center, classrooms, lecture halls, Aldrich Park, plazas, etc. are on time and in accordance to event contracts. Hire, train, and supervise a staff of approximately 150 students in performing a variety of duties. Oversee large equipment inventory control management system. Must be proficient in the use of audiovisual equipment and Conference Center's computer software and systems preferable. In the event of an emergency work with UCI Police and Orange County Fire Authority to ensure patron and facility safety.

What It Takes to be Successful

Required:

• Working knowledge of supervisory principles, concepts and best practices and skill to select, lead, direct, mentor, and guide staff, taking corrective action as necessary.
• Relevant computer skills.
• Leadership skills, including skills to lead, direct, mentor, evaluate and motivate staff.
• Interpersonal communication skills to build and foster a collaborative and cooperative work environment to build and maintain good working relations at all organizational levels and with outside constituencies.
• Project management and organizational skills.
• Political acumen and skill in judgment, decision-making and problem recognition, avoidance, and resolution, including skill to take charge as required and direct people in a calm and professional manner.
• Written and verbal communication skills.
• Knowledge of customer service principles and practices.
• Audiovisual technical experience.
• Must have experience in inventory control.
• Basic mechanical skills to recommend repairs to conference center equipment.
• Must be knowledgeable in general PA systems, LCD computer/video projectors and computer equipment.
• Bachelor's degree in related area and / or equivalent experience / training
• A minimum of 3 years of experienceProfessional experience as a manager or assistant manager.
• 1-3 years Experience in scheduling work force with for multiple and varying shifts each work period.
• 1-3 years Experience in managing multiple projects, research, prioritizing, and completion while staying within budget.
• 1-3 years Experience in principles and practices of emergency management, ensure fire and life safety systems are returned to full operating conditions.

Schedule: This position follows a 4-day, 10-hour (10/40) work schedule, working Wednesday through Saturday from 2:30 PM to 1:00 AM.

The expected pay range for this position is $32.42-$38.18 per hour ($67,700-$79,179.84 annually).

Driver's License:

• Required to hold a valid drivers license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.

Preferred:

• 4-6 yearsExperience in managing large events.

Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at [phone] or [e-mail].

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization.