Office Administrator

UCI Health Regional Burn Center; Irvine (CA); Vor Ort; USD 43.000 - 61.000; Vollzeit

Zusammenfassung

The University of California, Irvine invites applications for an Operations Service Center Administrative Specialist within the Department of Student Housing in Irvine, CA. This role supports Facilities Operations and Capital Planning, supervising 10-15 student staff and coordinating administrative tasks.

You will handle phones, inquiries, and referrals, manage supplies, and interface with residents, vendors, and campus partners, contributing to a high-volume, fast-paced environment with a

Qualifikationen

• Bachelor's degree in related area or equivalent experience/training.
• 1-2 years of office administrative experience.
• Strong customer service and teamwork focus.
• Experience with Microsoft Office and database practices.
• Ability to maintain confidentiality and handle high-volume public contact.

Aufgaben

• Supervise 10-15 student staff (Student Office Assistants).
• Provide primary administrative support for the Facilities Operations and Capital Planning unit.
• Maintain and upgrade office equipment; interface with residents, vendors and campus departments.
• Answer phones, manage office supply inventory and complete special projects.
• Demonstrate problem-solving, organization, and effective communication in a dynamic environment.

Kenntnisse

Office operations

Communication

Customer service

Teamwork

Problem solving

Microsoft Office

Data maintenance

Multi-tasking

Adaptability

Confidentiality

Ausbildung

Bachelor's degree in related area

Tools

Word

Excel

PowerPoint

Access

Publisher

Outlook

Internet Explorer

Adobe Acrobat

Illustrator

Photoshop

Jobbeschreibung

Who We Are

Founded in 1965,

• 154008
• 004722-BLANK AST 3
• Irvine, California
• UCI Campus
• Student Affairs
• Housing Administration Svcs
• 005956-FAC PROJECT MGR 1
• Full Time
• USD $30.87/Hr.
• USD $44.25/Hr.

Your Role on the Team

The Department of Student Housing builds, maintains and operates facilities that promote and support a learning-centered and resident-focused organization. Under general supervision, the incumbent provide the first point of entry for all individuals entering or contacting the Operations Service Center to address a variety of questions, concerns, or issues. Under the general supervision of the Associate Director Facility Services, the incumbent serves as a primary administrative staff member supporting the Facilities Operations and Capital Planning unit of Student Housing. The incumbent will supervise 10-15 student staff (Student Office Assistants) who provide administrative support for the Operations Service Center staff. The incumbent will maintain and upgrade office equipment and interface with residents, appropriate vendors, campus departments, and provide management support for 13 professional staff. This position also provides significant other duties including maintaining office supply inventory, answering phones, and completing special projects as needed.
The incumbent is required to use effective problem-solving, decision-making, and interpersonal communication skills in the discharge of their duties. Must be able to respond to changing priorities while working in a dynamic environment. Ability to work collaboratively and independently on multiple projects, set priorities and organize tasks.

Required

What It Takes to be Successful

• Basic understanding of office operation and functions.
• Ability to adapt to changing priorities while working in a dynamic environment.
• Demonstrated ability to communicate effectively to a broad variety of stakeholders including administrators, staff, residents and vendors on the phone, in-person, and in writing.
• Demonstrated ability to take accurate messages and make effective referrals.
• Demonstrated ability to work as part of a team and collaborating closely with co-workers on a variety of independent functions.
• Demonstrated ability to respond with flexibility and efficiency to frequent changes in task focus, competing priorities, and multiple and sometimes competing deadlines.
• Demonstrated ability to use Microsoft and Windows applications: Word, Excel, PowerPoint, Access, Publisher, Outlook, Internet Explorer.
• Demonstrated experience using and maintaining databases.
• Knowledge of PC hardware and computer peripherals. Skill to troubleshoot system problems. Skill to maintain software updates. Willingness to learn new applications and systems.
• Ability to develop effective processes/systems, identify areas for process improvement, and make recommendations to improve efficiency and/or service level.
• Demonstrated ability courteously, effectively, diplomatically, and professionally.
• Demonstrated ability to handle high volume public contact using tact and diplomacy while maintaining a high level of confidentiality of records and information.
• Demonstrated ability to maintain a calm, service demeanor when working in a fast-paced environment.
• Demonstrate understanding of the needs and issues of a highly diverse clientele.
• Experience in providing customer service or administrative support with a strong commitment to customer service and teamwork.
• Ability to follow, model and promote conduct that adheres to the University Of California Principles Of Community.
• Ability to take initiative, function independently, set priorities, and manage time to complete work in a timely manner.
• Ability to analyze a problem, perform research, make corrections, and implement solutions.
• Ability to compose reports, letters, instructions and other documents with attention to clarity, tone, composition and mechanics.
• Critical thinking skills to evaluate information and make decisions about the correct course of action.
• Bachelor's degree in related area and / or equivalent experience / training.
• California driver’s license
• 1-2 years of office administrative experience

Driver's License

• Required to hold a valid drivers license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.

Preferred

• A working knowledge of University policies and procedures.
• Knowledge of UCI Housing and University policies and procedures.
• Knowledge of UCI Housing, campus, and community resources.
• Knowledge of buildings or facilities operations.
• Knowledge of accounting systems, procedures and documents for campus and housing.
• Knowledge of procurement systems, procedures and documents.
• Demonstrate experience in using Adobe Acrobat, Illustrator, Photoshop and/or similar software.
• Bilingual oral and written communication skills (English and Spanish).
• Knowledge of Student Housing, university and community resources, systems and services.

Special Conditions

• Possess a valid California driver’s license.
• Available for occasional overtime and weekend work. Department can require overtime work to meet operational needs.
• Must be able to pass background check.
• Must be willing and able to assist in the event of a disaster.

Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
The expected pay range for this recruitment is $30.87- $34.59 (Hourly).

Conditions Of Employment

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at [phone] or [e-mail].

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization