Operations Supervisor (E)

Global Medical Response; Amarillo (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Global Medical Response in Amarillo, TX is seeking an Operations Supervisor for a full-time role within our Operations Management team. The position oversees day-to-day activities, staffing, scheduling, and equipment maintenance to ensure high-quality patient care.

You will mentor staff, coordinate with public safety agencies, manage shift calendars, and help shape departmental policies. A valid EMT or Paramedic certification along with leadership experience is required.

Qualifications

• Minimum 3 years EMS field experience.
• Prior FTO or supervisory experience preferred.
• High School Diploma or GED.
• State EMT or Paramedic Certification.
• State Driver's License with driving record in compliance with GMR's Safety & Driving policy.
• BLS, ACLS, PALS/PEPP, BTLS/PHTLS certifications.

Responsibilities

• Supervise and develop field staff to ensure high-quality patient care.
• Maintain operational quality through daily oversight and communication.
• Act as a liaison among the company, patients, and public safety agencies.
• Mentor employees, conduct performance evaluations, and support team development.
• Collaborate with management to address staffing and service improvement.
• Participate in the development and implementation of departmental policies and procedures.
• Manage staffing levels, shift calendars, and fill open shifts as needed.
• Oversee the operation and maintenance of medical equipment.

Skills

EMS field experience

Leadership experience

Staffing coordination

Education

High School Diploma or GED

EMT/Paramedic Certification

Driver's License

Tools

BLS

ACLS

PALS/PEPP

BTLS/PHTLS

Job description

More Information about this Job

Operations Management

Operations Supervisor FULL-TIME Opportunity

Schedule: The applicant must be able to work a variety of scheduled hours, including nights, weekends, and holidays.

The Supervisor Operations is responsible for overseeing day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.

Responsibilities:

• Supervise and develop field staff to ensure high-quality patient care.
• Maintain operational quality through daily oversight and communication.
• Act as a liaison among the company, patients, and public safety agencies.
• Mentor employees, conduct performance evaluations, and support team development.
• Collaborate with management to address staffing and service improvement.
• Participate in the development and implementation of departmental policies and procedures.
• Manage staffing levels, shift calendars, and fill open shifts as needed.
• Oversee the operation and maintenance of medical equipment.

MinimumRequired Qualifications:

• Minimum 3 years of EMS field experience.
• Prior FTO or other leadership/supervisory experience preferred.

• High School Diploma or Equivalent (GED).
• State EMT or Paramedic Certification.
• State Driver's License with driving record in compliance with GMR's Safety & Driving policy (proof required if conditional employment is made).
• As required for EMT or Paramedic: BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.

Preferred Qualifications:

• Some advanced education is preferred.

Why Choose GMR?Global Medical Response(GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Hereyou'llenbark on meaningful work that will make an impact on you and the customers we serve.View the stories on how our employees provide care to the world atwww.AtaMomentsNotice.com.

GMR's Core Behaviors-keep care at the center, raise your hand,seekto understand, find a way together and be accountable-uniteour teamsand set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information about this Job

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