Operations Supervisor (Director of Operations) - AMIKids Tampa

AMIkids

Thonotosassa (FL)

On-site

USD 70,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Growth opportunities
Health benefits
PTO & Holidays
Wellness benefits
Pension plan

Job summary

AMIkids Tampa seeks a Director of Operations to provide leadership to the Youth and direct care team, ensuring alignment with program policies and safety procedures. The role includes supervising youth in a safe environment and assisting in day-to-day program operations.

Responsibilities include coordinating staffing, overseeing activities, implementing the AMIkids growth model, and maintaining required youth-to-staff ratios while traveling to other locations as needed.

Qualifications

  • Bachelor’s Degree in Business Administration or related field required.
  • Minimum one year supervisory experience, two years preferred.
  • Experience in educational or youth service program preferred.

Responsibilities

  • Supervise youth and staff following policies and procedures, acting as advisor and role model.
  • Coordinate daily staffing schedule to maintain required youth-to-staff ratios.
  • Oversee program activities and field trips per contractual requirements.
  • Enforce safety and security policies, conduct searches as needed.
  • De-escalate incidents and communicate with leadership as required.

Skills

Leadership
Staff supervision
Communication
Safety awareness

Education

Bachelor’s Degree in Business Administration
Bachelor’s Degree in Education

Job description

Operations Supervisor (Director of Operations) - AMIKids Tampa

Job Category: Prog Operations

Requisition Number: OPERA003539

  • Posted : October 22, 2026
  • Full-Time
  • On-site
Locations

Showing 1 location

Thonotosassa, FL 33592, USA

Description

AMIkids makes a positive difference in kids' lives every day. Many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. For over 50 years, we have encouraged kids to make positive changes in their lives.

We seek a Director of Operations to provide leadership to the Youth and direct care team to ensure alignment with established Program operations policies, procedures and protocol. Provide supervision for youth served in a safe and secure environment. Assist in the management of the day-to-day operations of the Program.

If this "WHY" resonates with you, you may have a place on our AMIkids team as the Director of Operations. Video: We Are AMIkids Website: www.AMIkids.org

What you will be doing:

  • Supervise youth and staff in accordance with established policies and procedures, serving as an advisor and positive role model,
  • Coordinate daily staffing schedule; ensure coverage is maintained within required ratio,
  • Oversee/supervise Program activities and field trips; ensure appropriate youth to staff ratio in accordance with contractual requirements,
  • Execute/oversee and adhere to established safety and security policies and procedures; conduct youth and property searches for unauthorized items,
  • De-escalate youth altercations and incidents, using authorized methods and notify leadership,
  • Effectively implement AMIkids Way (Kids First, Safety, and Family) and key elements of Positive Youth Development (Relationships, Meaningful Participation, Community Involvement, and Challenged & Engaged Programming) and the AMIkids Personal Growth Model (PGM) in all interactions with students,
  • Actively ensure all interactions reflect Kids First, Safety, Family, Relationships, Meaningful Participation, Challenge and Engaged environment and Community Involvement,
  • Interactions with youth shall maintain an environment that provides a physically/emotionally safe space for youth and effective learning, growth, and progress toward individualized goals,
  • Plan and conduct regular staff meetings to include interactive open communication for the dissemination of information,
  • Provide on-going training and development opportunities for Team Members, to include continued development regarding effective communication with youth,
  • Provide constructive feedback and evaluate performance of direct reports for Team Member’s continued growth,
  • May act as liaison between internal and external stakeholders,
  • Must possess and maintain valid driver’s license in the state of employment and have a driving record that meets the standards of the AMIkids Transportation Policy,
  • Able to complete trainings outside the program when required (may need to travel to other locations).
  • Participate in recruiting process.

Education, Training and Experience

  • Bachelor’s Degree in Business Administration, Education or related field;
  • Minimum one (1) year supervisory experience, two (2) years preferred,
  • Preferred one (1) year experience within an educational or youth service program, preferably working with troubled youth,

What's in it for you?
As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including:

  • Growth opportunities – we pride ourselves on developing our leaders from within
  • Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D
  • PTO & Paid Holidays
  • Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc.
  • Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program
  • Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.
Qualifications
Education
Preferred

Bachelors or better in Business Administration or related field.

Bachelors or better in Education or related field.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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