Operations Supervisor (Director of Operations) - AMIkids Georgetown

AMIkids, Inc.; Georgetown (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

PTO

Wellness program

Retirement plans

Job summary

AMIkids Georgetown is seeking an Operations Supervisor (Director of Operations) to lead Youth Care Specialists and direct care Supervisors in line with Program operations policies. The role ensures safe, secure daily operations and supports youth in a constructive, supportive environment.

Responsibilities include staffing coordination, activity oversight, safety policy adherence, de-escalation, team meetings, and staff development. On-site, full-time position in Georgetown, SC.

Qualifications

• Bachelor's degree in Business Administration, Education or related field.
• Minimum 1 year supervisory experience; 2 years preferred.
• Experience in educational or youth service programs, preferably with troubled youth.

Responsibilities

• Supervise youth and staff in accordance with policies and procedures.
• Coordinate daily staffing schedule to maintain required ratios.
• Oversee program activities and field trips with proper youth-to-staff ratios.
• Enforce safety and security policies; conduct searches as needed.
• De-escalate youth altercations and notify leadership.
• Foster effective interpersonal communication and teamwork with youth.
• Lead regular staff meetings for information dissemination.
• Provide ongoing training and development for team members.
• Give constructive feedback and evaluate direct reports.
• May liaise between internal and external stakeholders.
• Participate in recruiting process.

Skills

Leadership

Staff supervision

Program operations

Safety & security

Communication

Education

Bachelor's degree in Business Administration or Education

Job description

Operations Supervisor (Director of Operations) - AMIkids Georgetown

Job Category : Prog Operations

Requisition Number : OPERA003508

• Full-Time
• On-site

Locations

Showing 1 location

Georgetown, SC 29440, USA

Description

AMIkids makes a positive difference in kids' lives every day. Many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. For over 50 years, we have encouraged kids to make positive changes in their lives.

We seek a Director of Operations to provide leadership to the Youth Care Specialists and direct care Supervisors to ensure alignment with established Program operations policies, procedures and protocol. Provide supervision for youth served in a safe and secure environment. Assist in the management of the day-to-day operations of the Program.

If this "WHY" resonates with you, you may have a place on our AMIkids team as the Director of Operations.

• Supervise youth and staff in accordance with established policies and procedures, serving as an advisor and positive role model,
• Coordinate daily staffing schedule; ensure coverage is maintained within required ratio,
• Oversee/supervise Program activities and field trips; ensure appropriate youth to staff ratio in accordance with contractual requirements,
• Execute/oversee and adhere to established safety and security policies and procedures; conduct youth and property searches for unauthorized items,
• De-escalate youth altercations and incidents, using authorized methods and notify leadership,
• Establish effective interpersonal communication skills encouraging positive cooperation; and increasing Team Member’s successful and meaningful interactions with youth,
• Plan and conduct regular staff meetings to include interactive open communication for the dissemination of information,
• Provide on-going training and development opportunities for Team Members, to include continued development regarding effective communication with youth,
• Provide constructive feedback and evaluate performance of direct reports for Team Member’s continued growth,
• May act as liaison between internal and external stakeholders,
• Participate in recruiting process.

Role requirements:

• Bachelor’s Degree in Business Administration, Education or related field;
• Minimum one (1) year supervisory experience, two (2) years preferred,
• Minimum of one (1) year experience within an educational or youth service program, preferably working with troubled youth.

Perks and Benefits:

What we offer to our Team Members are: Growth Opportunities (we develop our leaders from within); Health Benefits to eligible full-time employees, Paid Holidays and PTO, Wellness Benefits (EAP, Health Coaching), Retirement Plans (yes more than 1) and more! Check out our website to learn more about what we offer! https://amikids.org/careers/#employee-benefits

Preferred

Bachelors or better in Business Administration or related field.

Bachelors or better in Education or related field.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.