Operations Supervisor-Billing

Currance; United States; Remote; USD 48,000 - 78,000; Full time

Job summary

Currance is seeking a Billing Supervisor to oversee daily operations for physician and hospital billing practices. This remote position requires strong leadership and billing expertise, with responsibilities including managing team performance and ensuring compliance with regulatory standards. The ideal candidate will possess healthcare billing experience and certifications, paired with exceptional communication skills.

Benefits

Paid time off

401(k) plan

Health insurance (medical, dental, vision)

Life insurance

Training and development opportunities

Support for work-life balance

Qualifications

• Minimum 1 year of supervisory experience with a healthcare provider.
• 2 years of experience billing in a practice/hospital setting.
• Current billing certifications (CPB, CPC) are required.

Responsibilities

• Supervise daily operations of billing team members.
• Ensure accurate billing of medical claims.
• Coach team members and handle performance evaluations.

Skills

Time management

Leadership

Medical coding

Communication

Problem solving

Education

High School diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

We are hiring in the following states:
AZ, CA, CO, CT, FL, GA, HI, IL, MA, ME, MN, MO, NC, NJ, NV, OK, PA, SD, TN, TX, VA, WA

This is a remote position. Candidates who meet the minimum qualifications will be required to complete a video prescreen to move forward in the hiring process.

At Currance, we believe in recognizing the unique skills and experiences that each candidate brings to our team. Our overall compensation package is competitive and is determined by a combination of your experience in the industry and your knowledge of revenue cycle operations. We are committed to offering a rewarding environment that aligns with both individual contributions and our company goals.

Benefits include paid time off, 401(k) plan, health insurance (medical, dental, and vision), life insurance, paid holidays, training and development opportunities, a focus on wellness and support for work-life balance, and more.

Please note that we are looking for people who have hospital billing experience incollections and have some HB billing experience,in high dollar collections, adjustments and denials management.

Job Overview

Supervise the daily operations of non-exempt team members for physician and hospital billing practices. This

supervisor needs the ability to optimize our billing standards and have a strong understanding of medical

insurance, claim processing, appeal process, and compliance regulations. The financial health of our clients

depends on the effectiveness of our billing processes.

Job Duties and Responsibilities

• Manage day-to-day workload of all team members and multiple clients
• Monitor, escalate Issues, problems and opportunities (IPO) to manager for escalation to client
• Ensure accurate billing of medical claims
• Ensure all initial claims, rebills, rejections, failed claims etc. are worked daily
• Knowledge of process flow in multiple clearinghouse systems
• Interviewing of potential team members
• Ensure team member compliance with HIPAA, State and Federal Laws and Guidelines
• Continuous training and mentoring of team members.
• Responsible to train all new hires on both client and Currance best practice workflows.
• Establish cross functional teams that can support multiple clients.
• Ensure team members comply with productivity standards while maintaining quality levels.
• Review quality audits with team members weekly and coach for improvement where needed.
• Review team member’s performance daily and provide coaching to team member if not meeting key metrics.
• Escalate employee deficiencies to manager if coaching attempts have failed.
• Report and discuss team member and team progress with Operations Manager.
• Carry out disciplinary counseling and implement Employee Success Plans, as needed.
• Promote teamwork and a positive work environment.
• Responsible for team member payroll accuracy and approval.
• Complete performance evaluation of staff.
• Identify billing issues and communicate to team and manager.
• Research and resolve problem bills as presented.
• Promote positive environment and teamwork.
• Identify, create and establish standard operating procedures for billing practices.
• Work with management to develop policies.
• Lead and contribute to team shift briefings.
• Possible travel.
• Participate in client payor/internal meetings as requested.
• Complete all assigned projects in a timely manner.
• Perform other duties as required.
• Experience working on multiple different EMRs.

Qualifications

• High School diploma or equivalent.
• Minimum 1 year of supervisory experience within the last six (6) months with a healthcare provider or an outsourcing company.
• Minimum 2 years of experience billing and coding in a practice or hospital setting (HCFA1500 and UB04)
• Minimum 2 years of experience in managing multiple billing projects on different EMRs.
• Current billing and coding certifications (CPB and CPC)
• Clearinghouse management billing functions

Knowledge, Skills, and Abilities

• Expert in assigning accurate medical codes for services performed by a clinician.
• Knowledge of coding guidelines
• Understand how to integrate medical coding and payment policy changes into reimbursement processes.
• Knowledge of healthcare revenue cycle administration: CMS rules, HIPAA, etc.
• Knowledge of GoToMeeting/Zoom and TEAMS
• Knowledge of Microsoft application suite (Excel, PowerPoint, Outlook, Teams, etc.)
• Skilled in basic revenue cycle and billing focused analytics.
• Skilled in time management, continuous performance improvement techniques, management, leadership, written and verbal communication, basic math, computers, problem solving, interpersonal communication,
• Microsoft Office, decision making, and ethics.
• Ability to initiate and follow through on projects and work independently.
• Ability to take initiative and learn new software applications.
• Ability to mentor and develop team members.
• Ability to bring a positive outlook and pleasant demeanor to the job.
• Ability and willingness to learn and grow.
• Ability to receive and implement feedback towards continual performance improvement.
• Ability to interact professionally in work and with colleagues.
• Ability to manage time effectively, including being punctual, dependable, and adapt easily to change.
• Ability to demonstrate accountability, responsibility, and revenue cycle accomplishments
• Ability to communicate effectively in a professional demeanor (written and oral)
• Ability to multi-task and set priorities while maintaining and delivering the highest quality work accurately.