About the Role
The Operations Supervisor is a member of the leadership team responsible for launching and managing adidas' newest ecommerce and retail Distribution Centre. The role supports ecommerce and retail operations in a scalable way that underpins rapid growth as well as the long‑term business strategy, and offers the opportunity to make a significant impact on the company's fastest growing channel and market. The position works to continuously optimise DC operations by engaging with various stakeholders to improve operational metrics, refine processes and remove waste from operations. The role operates on a back half night shift and interfaces with the Distribution Director, Transportation, Distribution Supervisors, Managers and Associates.
Key Responsibilities
- Manage a specific functional area in the Distribution Centre and be accountable for achieving all productivity and quality targets.
- Train and manage DC associates.
- Maintain full working knowledge of the WCS and WMS platforms.
- Manage the collection, reporting and feedback regarding operations functions using SAP, Excel, queries and WMS reporting.
- Report on operations metrics to evaluate DC area performance in productivity, quality and safety.
- Maintain all OSHA safety standards, including all reporting of accidents, injuries, damages and potential threats to safety.
- Continuously optimise DC operations by engaging with stakeholders to improve operational metrics, refine processes and remove waste from operations.
Required Experience & Qualifications
- Minimum of a Bachelor's degree.
- Three or more years of related industry experience.
- Experience operating in high-volume ecommerce operations.
- Good interpersonal and communication skills, both oral and written, with the ability to interact effectively and efficiently with associates and the senior DC management team.
- Ability to accept and meet critical deadlines with good planning and organisation skills.
- Strong analytical and data manipulation skills, including experience handling large and complex data sets.
- Proficient use of Microsoft Office applications.
- Proven track record of delivering results.
- Good business judgment and supply chain experience.
- Strong skills in working collaboratively and cross‑functionally.
- Strong people manager with the ability to effectively manage managers and supervisors with varying levels of experience.
- Ability to work both autonomously and collaboratively in a demanding and often ambiguous environment, with strong attention to detail and effective prioritisation.
- The job requires extensive walking and standing on hard surfaces.
Workplace
- The working language is English.
Benefits & Perks
- Robust and progressive medical coverage, including an HSA with employer funding or FSA options, dental, vision and prescription drug coverage.
- Adoption support, including surrogate and fertility support.
- Short and long‑term disability, and basic life and AD&D insurance, which can be supplemented with employee‑paid coverage.
- Enrolment in adidas' 401k plan and Stock Purchase Plan with employer match.
- Education assistance for full‑time employees.
- Generous leave policies, including 14 weeks of paid parental leave.
- Eligibility to earn an annual bonus based on both company and personal performance.
- Prorated flexible time off accruing at 0.4388 hours per day, increasing with years of service.
- Twelve paid holidays throughout the calendar year.
- Service Time Off during milestone years.
About the Company
The company strongly believes that embedding diversity, equity and inclusion into its culture and talent processes gives its employees a sense of belonging and its brand a real competitive advantage.