About the Role
The Operations Supervisor is a member of the Operations management team within the Distribution Centre. The role is responsible for leading and developing a team of operations associates, with a focus on motivating, mentoring, and coaching. The supervisor is accountable for engaging the team during a shift to maintain the highest levels of safety, quality, attendance, and performance, and for ensuring daily departmental goals are met using a people-first philosophy to achieve objectives in safety, service, quality, and cost. The role works with the Operations Management Team, Human Resources, and Inbound/Outbound Operations personnel. The role sits within the Supply Chain & Sourcing team.
Key Responsibilities
- Manage a specific functional area in Operations and be accountable for achieving all productivity and quality targets.
- Train, manage, and develop all Operations associates.
- Maintain full working knowledge of the timekeeping system, performance/labour management system, and WMS platforms.
- Manage the collection, reporting, and feedback regarding operations functions using SAP, Excel, queries, and WMS reporting.
- Report on operations metrics to evaluate functional area performance in productivity, quality, and safety.
- Create a positive team environment that encourages all associates to provide insights and feedback to improve processes, adapt to an ever-changing business, and stay focused on internal/external customer satisfaction.
- Track employee attendance, evaluate employee performance, and deliver feedback as needed or required.
- Maintain all OSHA safety standards, including all reporting of accidents, injuries, damages, and potential risks to safety.
- Perform other duties as assigned.
Required Experience & Qualifications
- Strong leadership, the ability to address challenges, and the desire to equip the team with the tools needed for success.
- Good business judgment, supply chain experience, and strong skills in working collaboratively and cross-functionally.
- A proven track record of delivering results.
- Strong analytical capabilities, including experience handling large and complex data sets.
- Strong people management skills with the ability to effectively manage managers/supervisors with varying levels of experience.
- Ability to work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritisation.
- Experience operating in high-volume distribution operations.
- Excellent interpersonal and communication skills, both oral and written, with the ability to effectively and efficiently interact with associates and the management team.
- Ability to accept and meet critical deadlines with good planning and organisation skills.
- Proficient analytical and data manipulation skills, with proficient use of Microsoft Office applications.
- The job requires extensive walking and standing on hard surfaces.
- Regularly required to talk, hear; sit, stand and/or walk; use fingers, hands, arms and feet to feel, handle, grip, grasp, lift, operate, push, pull, bend, and/or twist for up to 12 hours per day.
- Occasionally required to climb, stoop, kneel and/or crouch.
- Occasionally lift and carry items such as boxes weighing up to fifty (50) pounds.
- Ability to work safely on elevated surfaces (2" level mezzanine).
Workplace
- Distribution Centre environment.
- Thursday-Saturday, 6 AM-6 PM shift.
- Working language is English.
Salary
- Annual bonus based on company performance.
Benefits & Perks
- Robust and progressive medical, including HSA with employer funding or FSA options, dental, vision, prescription drug coverage, adoption with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance.
- Enrollment in adidas' 401k plan and Stock Purchase Plan with employer match.
- Full-time employees are eligible for education assistance and generous leave policies, including 14 weeks of paid parental leave.
- Employees accrue prorated flexible time off at .4388 hours per day, increasing with years of service.
- Twelve paid holidays throughout the calendar year.
- Service Time Off during milestone years.
About the Company
The company believes that culture starts with people and that embedding diversity, equity, and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a competitive advantage.