Control Room Supervisor (Mon-Fr, 2pm-10pm)

Adidas; Wilkes-Barre (Luzerne County); On-site; USD 65,000 - 90,000; Full time

Job summary

Adidas is seeking a Control Room Supervisor to lead a critical Distribution Center function in Wilkes-Barre, PA. The role supports adidas ecommerce and retail operations, driving growth and efficiency with data-driven decisions.

The position requires a Bachelor's degree and 3+ years in a related field, with responsibilities including supervising control room staff, managing WMS/SAP tools, and ensuring safety and service level targets are met. Shift: Mon-Fri, 2pm-10pm.

Qualifications

• Bachelor's degree and 3+ years of related industry experience.
• Experience operating in high-volume ecommerce operations.
• Strong analytical and data manipulation skills.
• Proficient use of Microsoft Office applications.
• Ability to communicate clearly with shop floor and senior management.

Responsibilities

• Manage a functional area in the Distribution Center and meet productivity, quality, and SLA targets.
• Train, manage and develop Control Room associates.
• Maintain knowledge of WCS/WMS and supporting platforms.
• Analyze operations data using SAP, Excel, WMS queries and Power BI; report trends.
• Troubleshoot operational issues and escalate to senior management when needed.
• Provide directions to shop floor to ensure on-time customer delivery and DC metrics.
• Maintain OSHA safety standards and incident reporting.

Skills

Analytics

Data manipulation

WMS

Power BI

Excel

English

Education

Bachelor's degree

Tools

SAP

WMS

Power BI

Excel

Job description

Control Room Supervisor

Shift: Monday-Friday 2pm-10pm

Purpose & Overall Relevance for the Organization:

The Control Room Supervisor is a member of the leadership team responsible for launching and managing the adidas ecommerce and retail Distribution Center. We are looking for a smart, analytical, and innovative leader who can help support ecommerce and retail operations in a scalable way that will support rapid growth as well as our long-term business strategy. This position offers an opportunity to make a significant impact on Adidas' fastest growing channel and market. The Control Room Supervisor will work to continuously optimize our DC operations by engaging with various stakeholders to improve operational metrics, and refine processes and remove waste from operations.

Key Responsibilities:

• Manage specific functional area in Distribution Center and be accountable for achieving all productivity, quality and Service Level targets.
• Train, manage and develop Control Room associates
• Maintain full working knowledge of the WCS, WMS as well as support platforms.
• Manage the collection, reporting and feedback regarding operations functions using SAP, excel, queries WMS, Power Bi, SCI reporting.
• Troubleshoot and problem solve for operational issues throughout the warehouse escalating to senior management and support staff when applicable.

• Analyze and decipher operational data through reporting and Warehouse Management Systems ( WMS) recognizing trends in order/product flow.
• Report on operations metrics to evaluate DC area performance in productivity, quality, and safety.
• Provide clear directions to shop floor on execution and prioritization to ensure achievement of customer delivery expectations and DC metrics.
• Maintain close communication with shop floor operations to pivot and action behind situations that could impact building flow.
• Align and communicate with key stakeholders on special requests and operational impacts to re asses expectations.
• Maintain all OSHA safety standards including all reporting of accidents, injuries, damages, and potential threats to safety

Key Relationships:

• Interface with Distribution Director, Transportation, Distribution Supervisors, Managers, and Associates.

Knowledge, Skills and Abilities:

• Required to speak, read, write and comprehend the English language
• Strong analytical and data manipulation skills. Proficient use of Microsoft office applications
• Experience operating in high-volume ecommerce operations.
• Good interpersonal and communication skills, both oral and written, with ability to effectively and efficiently interact with associates and senior DC management team.
• Ability to accept and meet critical deadlines with good planning and organization skills
• The job requires extensive walking and standing on hard surfaces

Requisite Education and Experience / Minimum Qualifications:

• Minimum of Bachelor's degree and 3 or more years of related industry experience.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 14 weeks of paid parental leave. Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.

The working location of this position is Wilkes-Barre, PA.

Though our teammates hail from all corners of the world, our working language is English.