Operations Supervisor - Airline Catering Operations

Sky Chefs; Costa Mesa (CA); On-site; USD 68,000 - 80,000; Full time

Job summary

SkyChefs in Santa Ana, CA is seeking an Operations Supervisor for airline catering operations. You will oversee daily production activities, lead frontline employees, monitor safety and quality standards, and ensure flights are catered accurately and on time.

The ideal candidate has a bachelor’s degree or equivalent, 1–3 years of related experience, strong leadership and communication skills, and working knowledge of FDA, USDA, OSHA and HACCP regulations.

Qualifications

• Bachelor’s degree or equivalent knowledge required.
• 1–3 years of related work experience required.
• Problem solving and leadership skills.
• Strong interpersonal and communication skills.
• Ability to develop and lead others to obtain productive results.
• Working knowledge of OSHA, GMP, FDA, USDA and EPA regulations.
• Excellent verbal, written and organizational skills; ability to multi-task.
• Proficient with Microsoft Office and Windows-based applications.

Responsibilities

• Ensure area is properly organized, staffed and directed and that all delivery times are met.
• Conduct daily work group meetings.
• Schedule and control staff to meet labour productivity and overtime targets.
• Ensure compliance with FDA, USDA, OSHA, HACCP, EPA, DOT and other regulations.
• Document and follow up on department processes to implement improvements.
• Ensure on-time and accurate production and/or catering of all flights.
• Monitor and ensure compliance with all safety regulations.
• Other duties as deemed necessary.

Skills

Leadership

Problem solving

Interpersonal skills

Communication skills

Multi-tasking

Microsoft Office

Education

Bachelor’s degree or equivalent knowledge

Tools

Microsoft Office

Job description

Job Title: Operations Supervisor - Airline Catering Operations
Job Location: Santa Ana-USA-92626
Work Location Type: On-Site
Salary Range: $68,338.70 - 80,000.00

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

Join our fast-paced airline catering operation as an Operations Supervisor. We're seeking an energetic, hands-on leader who enjoys motivating teams, driving operational excellence, and ensuring the delivery of high-quality products to our airline customers.

In this role, you will oversee daily production activities, lead and develop frontline employees, monitor safety and quality standards, and ensure flights are catered accurately and on time. The ideal candidate thrives in a dynamic environment, effectively manages shifting priorities, and fosters a culture of accountability, teamwork, and continuous improvement. You will supervise a team of 20-25 hourly employees

Location: near John Wayne Airport

Schedule: Flexibility is important for our roles as we support the airline industry and run multiple shifts. The primary shift for this role is mornings (approx. 6am start) but you will need to cover evening shifts as needed.

Benefits: We offer a comprehensive benefits package and you are eligible as of Day 1, not waiting period.

What you will do

Supervisor Responsibility

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Conduct daily work group meetings
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• In addition, one to three years of related work experience required
• Problem solving and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Good knowledge of Microsoft Office and Windows-based computer applications

SkyChefs is an EEO and affirmative action employer of Women/Minorities/Veterans/Individuals with Disabilities.