Operations Supervisor- 2nd Shift

ODW Logistics; Groveport (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

ODW Logistics is seeking an Operations Supervisor to coordinate daily warehouse activities and oversee multiple departments, ensuring efficient flow of goods and cost-effective operations. You will drive productivity, monitor performance, and lead continuous improvement projects in alignment with lean principles.

The role requires supervising teams, scheduling, onboarding, and coaching staff, with a focus on safety, accuracy, and customer profitability.

Qualifications

• Candidates should have 1+ year of supervisor experience or equivalent work experience.
• Bachelor’s degree in Logistics or Business preferred.
• Proficiency in Microsoft Office tools preferred.
• Advanced knowledge of warehouse management systems preferred.

Responsibilities

• Oversee multiple employees in a multi-faceted environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities.
• Regulate daily workload and assign productivity goals based on customer’s demands.
• Train, coach, engage and develop employees on efficient work methods to improve accuracy, efficiency, profitability, safety and security.
• Interview, hire and/or promote, onboard and train employees to sustain onboarding experience.
• Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities.
• Manage hourly employee scheduling through workforce management software (UKG).
• Monitor hourly employee performance, year-end reviews, scheduling and one-on-one developmental meetings.
• Drive continuous improvement efforts in the warehouse by leading team projects to improve operational efficiency and customer profits with lean management principles.
• Maintain knowledge of contractual requirements regarding execution of services and KPIs.

Skills

Problem-solving

Critical thinking

Verbal communication

Interpersonal skills

Conflict management

Relationship-building

Team collaboration

Adaptability

Education

Bachelor's degree in Logistics or Business

Supervisory experience

Tools

Microsoft Office

Warehouse Management Systems

Job description

The Operations Supervisor is expected to coordinate and oversee the daily activities of the warehouse to ensure the efficient flow of goods and meet organizational needs. This position is responsible for overseeing employees in multiple warehousing departments to ensure the operation is ran in a company-relevant and cost-efficient manner.

Pay grade Level: 14

Essential Responsibilities

• Oversee multiple employees in a multi-faceted environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities
• Regulate daily workload and assign productivity goals based on customer’s demands
• Train, coach, engage and develop employees on efficient work methods aimed at improving the accuracy, efficiency, profitability, safety and security of the operation
• Interview, hire and/or promote, onboard and train employees to sustain a successful onboarding experience
• Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities
• Manage hourly employee scheduling through workforce management software (UKG)
• Monitor hourly employee performance, year-end reviews, scheduling and one-on-one developmental meetings
• Drive continuous improvement efforts in your warehouse by leading team projects to improve operational efficiency and customer profits in conjunction with lean management principles
• Maintain knowledge of contractual requirements regarding execution of services and Key Performance Metrics detailing the measurement of our performance
• All other duties as assigned

Minimum Qualifications

These may be representative, but not all-inclusive of those commonly associated with this position. We encourage you to apply, even if you don’t meet every qualification.

Education & Experience

• 1+ year(s) of supervisor experience or equivalent work experience preferred
• Bachelor’s degree in Logistics or Business preferred
• Proficiency in Microsoft Office tools preferred
• Advanced knowledge of warehouse management systems preferred

Capabilities

• Problem-solving and critical thinking skills
• Excellent verbal, written and interpersonal skills
• Ability to present information and respond to questions from various individuals
• Conflict management skills
• Valuable relationship-building and collaborative skills
• Thrive in a fast-paced environment

Physical & Mental Requirements

While performing the duties of this job, the employee requires the ability to:

• Hear, read and comprehend, write and communicate
• Frequently sit, type and perform repetitive wrist motion
• Continuously stand, walk, bend, squat/kneel, twist/turn or reach on even and uneven surfaces
• Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities
• Use material handling equipment that must be operated according to specific operation procedures
• Spends 90% of time on warehouse floor in fast-paced environment

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OUR VALUES

Respect | Give and it will be given.

We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.

Trust | Earned over time.

We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.

Team | Accomplish more together.

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.

Opportunity | Realize your potential.

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

EQUAL OPPORTUNITY EMPLOYER

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time.

Experience Fulfillment at ODW Logistics.

INDSA

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