Operations Supervisor - 2nd Shift

Ingramcontentgroup1; Fort Wayne (IN); On-site; USD 74,000 - 94,000; Full time

Benefits offered by this job

Competitive compensation

Medical plans

401K match

Tuition reimbursement

Job summary

Ingram Content Group (ICG) is seeking an Operations Supervisor to support our Distribution team in Fort Wayne, IN. The role ensures efficient operation of shifts and departments within a warehouse distribution environment.

The supervisor will identify resources, analyze shift performance, and engage associates to meet targets. Responsibilities include staffing decisions, training, and upholding safety and process standards.

Qualifications

• HS Diploma or GED required.
• 3 years' experience in a fast paced, high-volume warehouse or related industry environment.
• 2+ years of leadership experience.
• 6 months work experience involving walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Responsibilities

• Identify, organize, plan and allocate resources.
• Acquire and analyze information about shift performance indicators.
• Identify issues/processes that deviate from standards and take action.
• Engage associates assigned to the area.
• Maintain Payroll records, including daily input in KRONOS.
• Provide input into Operations status reports and use standardized reports.
• Interview and select associates for hire and/or promotion.
• Train or oversee training of newly hired associates.
• Conduct or oversee process update training as changes are implemented.
• Analyze staffing needs and delegate work based on volume requirements.
• Issue progressive counseling up to termination for performance below expectations.

Skills

Leadership experience

Adaptability

Team collaboration

Problem solving

Fast-paced environment

Education

HS Diploma or GED

Tools

KRONOS

Job description

Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Distribution team in Fort Wayne, IN . The Operations Supervisor ensures the efficient operation of shift(s) and/or department(s) in a warehouse distribution environment.

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education, and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you!

Schedule:

Monday-Friday 4:30pm - 1:00am (overtime as needed)

Required Qualifications:

• HS Diploma or GED
• 3 years' experience in a fast paced, high-volume warehouse or related industry environment
• 2 + years of leadership experience
• 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard

Preferred Skills:

• Proven ability to adapt quickly in a fast-paced environment.
• Strong knowledge and hands-on experience across multiple distribution operations, including inbound, outbound, and inventory management.
• Self-motivated and independently driven to achieve goals and solve problems.
• Collaborative team player with the ability to build and maintain strong relationships with team members, supervisors, and other departments.
• Demonstrated ability to maintain high morale and foster a positive workplace culture.

What You'll Do:

• Identify, organize, plan and allocate resources
• Acquire and analyze relevant information about shift performance indicators
• Identify issues/processes that deviate from standards and take necessary action
• Engage associates assigned to the area
• Maintain appropriate Payroll records, including daily input in KRONOS
• Provide input into Operations related status reports and use standardized reports
• Interview and select associates for hire and/or promotion
• Train or oversee the training of newly hired associates
• Conduct or oversee process update training of all associates as changes are implemented
• Analyze staffing needs and delegate work based on volume requirements in assigned departments.
• Issue progressive counseling (up to including termination) to associates for performance below minimum expectations

Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days
• 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program