Operations Supervisor 2

Convergint-4; Boise (ID); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

10 Company Holidays

Paid Time Off starting at 13 days

Life insurance & Disability Plan

401K Matching Plan

Cell phone reimbursement

Parental leave

Job summary

Convergint is seeking a full-time Operations Supervisor to join our collaborative culture in Boise, Idaho. You will lead projects, coordinate resources, and ensure customer satisfaction while advancing our mission to deliver world-class service.

Ideal candidates bring strong leadership, financial acumen, and a passion for mentoring teams. This role offers growth opportunities within a nationwide systems integration leader and a supportive, inclusive workplace.

Qualifications

• Proven leadership and team development abilities.
• Strong focus on customer satisfaction and service delivery.
• Solid financial analysis and cost-control mindset.
• Excellent proficiency with MS Office tools (Outlook, Project, Excel, Word, PowerPoint).
• Ability to guide and mentor others within the Operations Department.

Responsibilities

• Maximize customer satisfaction by effectively executing all assigned projects.
• Manage resources, costs and client expectations for successful project completion.
• Assist the Operations Manager and oversee Project Managers/Coordinators in all aspects of the project.
• Collaborate with teams to drive operational efficiency and quality outcomes.
• Perform other duties as required to support business goals.

Skills

Leadership

Customer Focus

Financial analysis

Team leadership

Mentoring

Tools

Microsoft Outlook

Microsoft Project

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Supervisor.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Responsible for maximizing customer satisfaction by effectively executing all assigned projects.
• Responsible for the effective management of resources, costs and customer satisfaction for effective project completion and delivery.
• Assists the Operations Manager and oversees Project Managers and/or Coordinators in all aspects of the project.
• Performs other duties and responsibilities as requested or required.

What You’ll Need

• Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
• Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.
• Strong financial analytical skills including cost control.
• Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
• Strong team leadership, team building and facilitation skills.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Convergint is an Equal Opportunity Employer.

Qualifications

Behaviors

Preferred

Thought Provoking

Capable of making others think deeply on a subject

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Innovative

Consistently introduces new ideas and demonstrates original thinking

Motivations

Preferred

Work-Life Balance

Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter

Inspired to perform without outside help

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.