Operations Supervisor 1 - Strategic Enterprise Solutions (SES) - Remote

Convergint Technologies LLC; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

13 days PTO

Life insurance

401K Matching

Vehicle reimbursement

CSR Day

Parental leave

Job summary

Convergint Technologies LLC is seeking an Operations Supervisor 1 for the Strategic Enterprise Solutions (SES) team. This remote, full-time role supports a multi-site portfolio, coordinating project logistics, scheduling, and execution to drive on-time delivery and customer satisfaction.

You will work with the IPM team and report to the Operations Leader, applying strong leadership, cost control, and MS Office skills to optimize resources across VM/G&E clients.

Qualifications

• College degree, trade school or equivalent experience.
• 3–5 years relevant experience.
• Engineering, Field, or Project Management experience preferred.

Responsibilities

• Supports and drives operational excellence for VM/G&E customers.
• Coordinate purchasing, project coordination/logistics, scheduling and close-out.
• Ensure financial execution and change orders are documented and proposed.

Skills

Customer Focus

Leadership Orientation

Financial analysis

Microsoft Outlook

Microsoft Project

Microsoft Excel

Microsoft Word

PowerPoint

Education

College degree, trade school or equivalent experience

Tools

Microsoft Outlook

Microsoft Project

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Operations Supervisor 1 - Strategic Enterprise Solutions (SES) - Remote

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture on the Strategic Enterprise Solutions (SES) Team. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embracesequal opportunityand allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Supervisor.

The Integrated Project Management Team (IPM) is the offering of a centralized Integrated Delivery Team, who acts as a single operational point of coordination, assigned to manage and oversee all engagements across our customer’s organization. Through our approach we will drive efficiencies, ensure consistent delivery and meeting our customer’s expectations with complex/multi-site projects. This Operations Supervisor will work alongside other supervisors and reporting to the Operations Leader.

• Supports and drives operational excellence in the company’s core strategies for the Vertical Market and Global and Enterprise Accounts.
• Manage, oversee and coordinate designated team under the Integrated Project Management Team responsible for the purchasing, project coordination/logistics, project scheduling, project management and project close out for VM/G&E customers. These customers may have various support components, small single projects that makeup a large program spanning over thousands of sites on an annual basis; medium to large projects that span over multiple CTCs and sites; includes the support of Business as Usual (BAU) projects, where the projects SOW varies by site.
• Supports the Operations Lead to ensure the team is managing the financial execution of projects to ensure change orders are clearly documented and proposed to the customers.
• Responsible for maximizing customer satisfaction by effectively executing all assigned projects.
• Responsible for manpower assessment support to understand specific customer needs and work alongside Operations Lead to ensure needed resources are planned.
• Performs other duties and responsibilities as requested or required.

What You’ll Need

• Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
• Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Supervisor role.
• Financial analytical skills including cost control.
• Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
• Strong team leadership, team building and facilitation skills.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 3-5 years relevant

Preferred Experience: (but not required):

• Engineering, Field, or project management
• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare

This posting is expected to remain open until 8/25/26.

Convergint is an Equal Opportunity Employer.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

Qualifications

Skills

Behaviors

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.