Operations Supervisor

Coastal Waste & Recycling Inc; Miami (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Medical, Dental & Vision

401(k) with Company Match

Paid Time Off & Holidays

Employee Referral Program

Career Growth & Leadership Development

Collaborative Team Environment

Impactful community contribution

Job summary

Coastal Waste & Recycling seeks an Operations Supervisor in Miami, FL to lead Drivers, Collection Specialists, Lead Drivers, Dispatchers, and other operations staff. You will own staffing, coach employees, and promote a strong safety culture while ensuring routes are completed safely and efficiently.

You will partner across departments to resolve issues, maintain exceptional customer service, and drive operational excellence in a fast-paced environment. CDL and bilingual skills are a plus.

Qualifications

• Leadership experience in operations, transportation, or logistics.
• Strong coaching and people-development skills.
• Commitment to safety and customer service.
• Ability to manage multiple priorities in a fast-paced setting.

Responsibilities

• Lead drivers and frontline operations to ensure safe, efficient service.
• Staff and onboard operation teams in collaboration with Talent/Pathways teams.
• Conduct daily safety huddles, crew-outs, and crew-ins to prepare for operations.
• Monitor route execution and make real-time decisions to optimize safety and service.
• Collaborate with peers to balance workloads and share resources across routes.
• Provide performance feedback and develop future leaders within the team.

Skills

Leadership

Coaching

Safety culture

Communication

Job description

About Coastal Waste & Recycling

At Coastal Waste & Recycling, we're building more than a company, we're building a team. As one of the fastest-growing privately held waste and recycling companies in the Southeast, we're looking for people who take pride in their work, put safety first, and are ready to grow with us.

Lead People. Drive Results. Make an Impact.

Are you a leader who thrives in a fast-paced environment and enjoys developing people, solving problems, and building high-performing teams? As a Operations Supervisor at Coastal Waste & Recycling, you'll play a vital role in leading our frontline operations while creating a culture centered on safety, teamwork, accountability, and exceptional customer service.

At Coastal, our Operations Supervisors do more than oversee routes—they build teams, develop future leaders, and ensure our customers receive reliable service every day.

Your Role

As a Operations Supervisor, you’ll lead Drivers, Collection Specialists, Lead Drivers, Dispatchers, and other operational team members while overseeing the daily execution of collection operations. You’ll own the staffing of your operation, coach and develop employees, promote a strong safety culture, and partner with leaders across the organization to ensure every route is completed safely and efficiently.

What You’ll Do

• Lead, coach, and develop a high-performing operations team while creating an engaged and accountable workplace.
• Own the staffing of your operation by partnering with the Career Path team to recruit, interview, hire, onboard, and retain top talent.
• Conduct daily crew-outs, crew-ins, and safety huddles to prepare employees for a safe and successful day.
• Promote and maintain a strong safety culture through coaching, observations, ride-alongs, and ongoing safety initiatives.
• Monitor route execution and make real-time operational decisions to maximize safety, efficiency, and customer service.
• Partner with fellow Operations Supervisors to balance workloads, share resources, and support one another in achieving daily operational goals.
• Coach employees through performance feedback, recognition, and ongoing development while identifying and preparing future leaders.
• Partner with Customer Experience, Dispatch, Fleet Maintenance, Career Path, and other departments to ensure seamless daily operations.
• Resolve operational challenges, customer concerns, and service issues while maintaining a solutions-focused mindset.
• At Coastal, we win as a team. Our Operations Supervisors lead by example and do whatever is necessary to ensure every route is completed safely and our customers receive exceptional service.

What You’ll Bring

• Leadership experience in transportation, logistics, waste management, recycling, environmental services, construction, manufacturing, mining, aggregates, or another operational environment.
• Passion for developing people and building high-performing teams.
• Strong communication, coaching, and decision-making skills.
• Ability to thrive in a fast-paced environment while managing multiple priorities.
• Commitment to safety, operational excellence, and customer service.
• Valid driver's license with an acceptable driving record.
• Waste industry experience, CDL, bilingual (English/Spanish or English/Creole), and experience with Trux or Workday are a plus.

Why You’ll Love Working Here

• Competitive Pay
• Comprehensive Medical, Dental & Vision Benefits
• 401(k) with Company Match
• Paid Time Off & Holidays
• Employee Referral Program
• Career Growth & Leadership Development Opportunities
• Collaborative Team Environment
• Opportunity to make a meaningful impact on your team, your community, and the future of Coastal Waste & Recycling.

Coastal Waste & Recycling is proud to be an Equal Opportunity Employer.