Operations Supervisor

PVH (Tommy Hilfiger/Calvin Klein); Savannah (GA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk in Savannah, GA is seeking an Operations Supervisor to oversee daily shipments, prepare paperwork, and dispatch drivers, serving as the primary interface among Pilot Freight Services, customers, sales, and vendors. The role emphasizes quality service and adherence to company policies.

The position focuses on process analysis, safety, staff training, KPI review, and clear communication. Day shift, with possible end time up to 7pm; Saturdays are required.

Qualifications

• Customer service or operations support experience.
• Ability to read and interpret basic financial indicators.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Approachable, motivated and reliable.
• Knowledge of logistics systems and processes.
• Proficiency with Microsoft Office tools.
• Comfortable working in a fast-paced, high-pressure environment.
• Detail-oriented with strong analytical skills.

Responsibilities

• Analyze operational processes to drive efficiency and continuous improvement.
• Ensure safe operations and compliance with OSHA and company policies.
• Train, supervise and evaluate direct reports to maintain morale and performance.
• Review monthly KPIs and benchmarking data to drive corrective actions.
• Communicate freight status and issues to customers, vendors and other Pilot stations.
• Operate forklift and handle freight safely.
• Load/off-load build trucks for optimal routing.
• Perform other duties as assigned.

Skills

Customer service

Financial statements literacy

Communication skills

Organizational skills

Approachability

Logistics systems

High-pressure work

Detail oriented

Tools

Microsoft Office

Job description

Operations Supervisor – Savannah, GA

Day shift hours. Shift can end as late as 7pm. Saturdays are required.

Job Summary

The Operations Supervisor monitors all operations including, but not limited to; Process shipments, prepare paperwork, communicate freight status and dispatch drivers for pick up. The supervisor will be the primary interface between Pilot Freight Services, customers, sales, system operations and vendors and provide quality customer service, while meeting company policies and procedures.

Essential Functions

• Responsible for ongoing process analysis of operational systems, procedures, and staffing to drive continuous improvement in operating efficiencies. Assist District Manager with general tasks
• Responsible for ensuring safe operations as well as compliance with all OSHA regulations, all applicable laws, and Pilot's Corporate Policies
• Effectively train, supervise, coach and evaluate all direct reports to foster good communications and morale
• Reviews operational key performance measures monthly as well as benchmarking data to drive any required correctional or improvement strategies
• Communicating freight status and any problems to customers, vendors and other Pilot stations and personnel
• Freight handling via forklift
• Load/Off-load build trucks for optimal routing
• Other duties as assigned

Skills & Competencies

• Customer service background preferred
• Ability to read key elements of financial statements in support of functional role responsibilities
• Excellent communication and interpersonal skills
• Must have superior organizational and time management skills
• Must be approachable and motivated
• Knowledge of systems utilized as it relates to logistics
• Proficient knowledge of Microsoft Office
• Ability to thrive in a high-pressure environment
• Detail oriented and analytical

Company Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range: $70,000-$75,000 per year

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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