Operations Supervisor

B&H Photo Video; Roebling (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

B&H Photo Video is seeking an Operations Supervisor for the NJ Fulfillment division. You will lead daily warehouse operations, align the team with clear roles, and drive safety, productivity, and on-time fulfillment.

Responsibilities include coordinating tasks, monitoring workflow, resolving issues promptly, and communicating across teams and management to maintain high operational standards. This role requires strong leadership, hands-on coaching, and a focus on process improvement in a

Qualifications

• Must have previous warehouse supervisory/managerial experience.
• Demonstrated leadership and accountability with a safety-first mindset.
• Strong organizational skills and cross-training ability.
• Analytical problem solving and ability to escalate issues to management.
• Proficiency with warehouse management systems and related software.

Responsibilities

• Lead and supervise daily department operations, ensuring clear roles for all team members.
• Coordinate team activities to complete tasks efficiently and maintain a positive work environment.
• Monitor workflow, resources, and processes to improve efficiency and productivity.
• Ensure adherence to safety policies to maintain a safe working environment.
• Address operational issues promptly and with an analytical approach to minimize disruptions.
• Facilitate clear communication between team members, other departments, and upper management.

Skills

Warehouse supervisory experience

Leadership

Organizational skills

Problem solving & escalation

Technical skills: WMS & software

Education

High school diploma or equivalent

Tools

WMS software proficiency

Job description

Job Title:

Operations Supervisor

Division/Department:

NJ Fulfillment

Reports to:

Area Manager

Approved By:

Director of Fulfillment

Viewed By:

Human Resources - NJF

Scheduled Hours:

1st and 2nd shifts available

Job Overview:

We are seeking a motivated and dedicated Operations Supervisor to join our team and lead our warehouse department operations. This role is crucial in ensuring efficient and smooth operations, maintaining a safe working environment, and meeting operational targets. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to motivate and guide a team.

Essential Responsibilities:

• Lead and Supervise: Manage daily department operations, including ascertaining all team members understand their roles and responsibilities.
• Team Coordination: Assist in organizing and directing the activities of the team to ensure tasks are completed. Support a positive and productive work environment.
• Operational Efficiency: Monitor workflow, manage resources, and implement processes to enhance efficiency and productivity.
• Safety Compliance: Secure team adherence to safety policies and procedures to maintain a safe working environment.
• Problem Solving:Address and resolve operational issues promptly to minimize disruptions with an analytical approach.
• Communication:Facilitate clear and effective communication between team members, other departments, and upper management.

Additional Responsibilities:

• Assigned by the Manager

Specific Knowledge, Skills and Abilities:

• Experience:Previous experience in a warehouse supervisory role or a similar position.
• Leadership:Model professionalism, accountability, and a safety-first mindset to reinforce department standards and expectations.
• Organizational Skills:Support cross-training so employees can flex between stations and docks.
• Problem-Solving and Escalation:Investigate recurring vendor errors or carrier damage and escalateto managers
• Technical Skills:Proficiency in warehouse management systems, proficiency with software programs and strategic planning.

Preferred Education, Experience and Licenses:

• Minimum 5 years' experience in a supervisory/managerial position a must
• High school diploma or equivalent required.
• Additional qualificationsin logistics, warehouse management, or a related field

Physical Environment/Occupational Risks

• Warehouse Environment
• Lifting up to 50 lbs

B&H is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity