Operations Supervisor

Air Fayre Ca Inc; Portland (OR); On-site; USD 53,000 - 63,000; Full time

Benefits offered by this job

Comprehensive 401(k)

Paid holidays

Paid time off

Job summary

Air Fayre Ca Inc in Portland, OR is seeking an Operations Supervisor to lead a production team, coordinate schedules, and ensure compliance with food safety standards at the airport catering operation.

You will train staff, monitor flight run sheets, manage inventory and sanitation, and communicate with dispatch to meet airline service expectations. Must have at least two years supervisory experience and a proven ability to perform under pressure.

Qualifications

• At least 2 years of supervisory experience in a related industry.
• Experience with food safety standards and ability to train teams.
• Strong communication and leadership skills.
• Ability to adapt to unpredictable hours.

Responsibilities

• Oversee and manage staff in production and training.
• Coordinate delivery times and staff assignments with dispatch.
• Ensure compliance with food safety protocols and regulations.
• Maintain inventory, records, and sanitation practices.
• Review shift performance and brief staff.

Skills

Supervisory experience

Job description

Operations Supervisor

Portland, OR, US

Salary Range: $53,000.00 To $63,000.00 Annually

We’re looking for a reliable, fast-learning leader to help keep things running smoothly behind the scenes at the airport. In this role, you’ll oversee a team, handle important admin tasks, and make sure everything is up to code all while supporting major airline accounts. If you’re organized, flexible, and ready to grow, we’d love to hear from you!

About us

Air Fayre is an award-winning catering team that is in search of the best and the brightest to join our dynamic team of airline catering enthusiasts. Our fast paced, employee-centric culture is comprised of talented, diverse people. As a member of the team, your mission will be to support inflight catering.

• Comprehensive 401(k) program with company matching.
• 10 paid holidays per year
• Up to 5 weeks of paid time off

What Your Day Is Like

• Oversee and manage staff in production. Conduct structured training using established job instructions to ensure staff is trained & developed to meet the requirements of their role.
• Coordinate delivery times and management of staff. Create job assignment sheets, daily review of flight run sheets with dispatch.
• Ensure compliance with food safety protocols, HACCPS guidelines, and airline catering standards to maintain the highest levels of safety and quality.
• Lead and train teams on proper food handling, sanitation practices and airline-specific catering, requirements ensuring all operations meet regulatory and customer expectations.
• Maintain refrigeration temperature logs.
• Assess status of shift, meet with lead, and address any items needing immediate attention
• Ensure adequate inventory to run the shift and proper catering/ decatering protocols are followed.
• Create job assignment sheets, daily review of flight run sheets with dispatch, and hold shift briefings with staff.
• Ensuring an elevated level of hygiene in all areas and always adhering to safe working practices.
• Ensure compliance with food safety SOP’s and FDA regulations at all times.

Best Candidates Will Have

• At least 2 years of supervisory experience in a related industry.
• Experience with food safety standards and the ability to train and lead teams in maintaining compliance.
• Strong interpersonal & communication skills and ability to influence teams & actions through leadership qualities.
• Ability to perform under pressure, maintain a consistent level of work output, and be willing to adapt to unpredictable working hours and situations.
• Proactive, excellent follow‑up & follow‑through.
• Experience working with established performance goals.
• Outgoing who can thrive in fast-paced environments. Enjoys managing people, is engaging, and is a strong communicator.
• Experience in utilizing job training aids to allow one to quickly train employees to do a job correctly, safely, and conscientiously.

Physical Requirements

• Must be able to lift, push, pull, and move product/ equipment 25-60 lbs periodically.
• Regularly stands, bends, and repetitive movements during shift.
• Must be able to work in outdoor elements (summer/ winter) and occasionally enter cooler storage.

Join us in our mission to uphold the highest standards of quality in our products while fostering a culture of continuous improvement. We look forward to your application!