Operations Supervisor

MSI; Pooler (GA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Referral, Holiday, and Annual Bonuses

Paid Time Off

Medical, Dental, and Vision Insurance

Tuition Reimbursement

401(k) matching contributions

Charitable donation matching programs

Free tutoring for children of MSI employees

Job summary

MSI in Pooler, GA is looking for an Operations Supervisor responsible for overseeing daily warehouse operations and managing a team of 25 to 50 employees. This role requires a high school diploma, 1-2 years supervisory experience, and skills in leadership and communication. The position offers full-time work hours, competitive hourly pay, and various employee benefits including insurance and bonuses.

Qualifications

• High School Education required.
• 1-2 years of supervisory experience.
• Forklift experience a plus.
• Able to use tablets (iPad).
• Strong leadership skills.
• Excellent English communication skills.

Responsibilities

• Supervise daily operations on the warehouse floor.
• Maintain facility quality processes.
• Ensure on-time shipping performance.
• Supervise shift supervisors and their teams.
• Manage operational activities and improve DC layout.

Skills

Leadership skills

Organizational skills

Microsoft Excel (Basic to Intermediate)

Communication skills (English)

Customer service

Forklift experience

Education

High School Education

Tools

Tablets (iPad)

Job description

Summary

The Operations Supervisor is directly responsible for the day to day supervision of the warehouse floor, assigning the work schedule to the team members, and supervising the time management of the warehouse shipments.

Work Hours

Monday to Friday from 06:30 AM to 05:30 PM, 2 Saturday(s) a month from 06:30 AM to 12:00 PM

Seniority Level

Mid‑Senior Level

Employment Type

Full‑time

Compensation

This hourly, non‑exempt position pays from $25 to $28 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $71,700 and $90,700 annually, or more, depending on experience, overtime hours, and bonuses.

Responsibilities

• Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 10‑20 employees.
• Maintain and manage facility quality process.
• Ensure on‑time shipping performance; work closely with direct reports to ensure receipts and shipments meet standards.
• Supervise realignment activities to ensure maximum optimization of the facility.
• Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
• Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.
• Provide Leadership, training, and supervision to 25 to 50 team members.
• Continuously work towards increasing the leadership capability of the team and drives professional growth.
• Responsible for all facility/equipment maintenance and supplies.
• Responsible for maintaining a safe working environment and overseeing safety compliance.

Qualifications

• High School Education required.
• One (1) to Two (2) years of supervisory experience.
• Forklift experience a plus.
• Able to use tablets (iPad).
• Basic to Intermediate level of Microsoft Excel knowledge.
• Strong leadership skills
• Excellent oral and written English language communication skills
• Provide high level of customer service
• Good organizational skills

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 70 pounds. Specific vision abilities required by this job include close vision.
• This is a safety‑sensitive position.

Benefits

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company‑paid Short Term and Long Term disability
• Company‑paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company‑sponsored 1‑on‑1 tutoring for children/dependents of MSI employees in grades k‑12, including free tutoring for SAT and ACT tests

EEO Statement

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.