Operations Supervisor

Central Transport; Pontiac (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

Central Transport LLC is seeking an Operations Supervisor in Pontiac, MI to oversee inbound terminal operations and lead up to 30 local LTL drivers and dock personnel. The role emphasizes safety, route efficiency, and meeting production schedules in a fast-paced environment.

Ideal candidates will have transportation or LTL experience, strong leadership, and a technology-minded approach to optimize operations.

Qualifications

• Experience in transportation, cross-docking, or shipping/receiving (LTL preferred).
• Strong leadership and people-management abilities.
• Customer-focused with excellence in service.
• High aptitude for technology and data-driven decisions.
• Ability to multi-task while maintaining attention to detail.
• Excellent written and verbal communication skills.
• Associates or Bachelor's Degree preferred.

Responsibilities

• Oversee inbound operations for your designated terminal dock section.
• Manage up to 30 local LTL drivers and dock personnel to meet production schedules.
• Oversee loading, forklift traffic, and proper picking/sortation of palletized freight.
• Review and revise driver routes to increase efficiencies amidst changing workloads.
• Monitor freight in transit and assist drivers with on-road issues.
• Ensure KPI goals are met or exceeded while maintaining safety standards.
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
• Support a culture of excellence in product quality for internal and external customers.

Skills

Transportation experience

Cross-docking

Leadership

Customer service mindset

Technology aptitude

Multi-tasking

Written and verbal communication

Education

Associate's degree

Bachelor's degree

Tools

Forklift operation

Job description

Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 3.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.

Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.

Salary ranges from:

• $60,000 - $75,000 + up to 10% in bonuses

Shift:

• Monday - Friday: 3:00am - 1:00pm

Operations Supervisor

Ideal Candidate Requirements:

• Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry)
• Strong leadership qualities
• Desire to surround customer with excellence in service
• High aptitude for technology
• The ability to multi-task while being detail oriented
• Excellent written and verbal communication skills
• An Associates or Bachelor’s Degree, preferred but not required

Duties include, but are not limited to:

• Oversee inbound operations for your designated section of the terminal dock
• Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
• This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
• Review and revise driver routes to increase efficiencies while monitoring a changing workload
• Being aware of freight that is in transit
Assist and report issues that drivers face when they're on the road (i.e. flat tire)
• Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards
• Provide / support a culture of excellence in quality of product to internal and external customers