Operations Supervisor

ACTS-Aviation Security, Inc; Orlando (FL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401K matching

Paid time off

Job summary

ACTS-Aviation Security, Inc. in Orlando, FL is seeking an Operations Supervisor at Orlando International Airport to oversee scheduling, staffing, and daily security operations.

The role interfaces with airline customers, TSA, and contractors to ensure compliance, training, audits, and performance standards are met. This is an on-site position offering competitive benefits and opportunities for advancement.

Qualifications

• Experience in security operations or supervision is required.
• Strong coordination and communication skills with airline customers and authorities.
• Ability to conduct audits and training for security staff.

Responsibilities

• Supervise daily security operations and staffing to ensure coverage.
• Coordinate with airline customers, catering units, TSA and authorities.
• Maintain security records and ensure compliance with regulations.
• Conduct trainings and orientation for employees and new hires.
• Collaborate with HR to recruit and retain security agents.

Job description

Join a Global Leader in Aviation Security!

Medical, dental & vision insurance available! 401K with company matching! Paid vacation & holidays!

ACTS-Aviation Security Inc. has an immediate opening for an Operations Supervisor at the Orlando International Airport in Orlando, FL

Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement - the ideal place to build a career in aviation security.

Salary Range: 45,000-50,000

Essential Duties and Responsibilities:

• Service Supervisors provide support to ACTS Leads and Security Agents in the daily activities established by the customer's requirements.
• Performs or assists in scheduling and assigning the Security Agents to ensure proper coverage and relief for the ACTS-Aviation Security operation.
• Serves as a liaison for the Local Airline Customers, Host Catering units, and TSA or other Government Authorities.
• Ensures and maintains all security related records as indicated by the local Airline Customers, TSA and other Government Authorities.
• Performs regularly scheduled documented audits of employee work performance, including video reviews, according to ACTS-Aviation Security policies.
• Ensures that all Government, Customer, Airlines, and local requirements are met.
• Reports all daily, weekly, monthly activities to the appropriate member of management.
• Conducts and ensures that all training and orientation are provided to employees.
• Works with Regional HR Manager to recruit, hire and retain highest quality Security Agents.
• Disciplines Agents as necessary.
• Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
• Performs all other duties as assigned by ACTS-Aviation Security management.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.