Operations Supervisor

Nri 3pl; Ontario (CA); On-site; USD 68,000 - 101,000; Full time

Benefits offered by this job

Staff purchase program

Staff benefits plan

Flexible work environment

Internal opportunities

Job summary

NRI 3PL is hiring an Operations Supervisor to lead the order fulfillment team and ensure timely deliveries. The role emphasizes leadership, process improvement, and strong collaboration with the DC Manager and clients.

The candidate should have 3+ years of warehouse leadership experience, a relevant bachelor’s degree (a plus), and proficiency with MS Office (Outlook). Lifting up to 50 lbs and a flexible, safety-conscious approach are required.

Qualifications

• 3+ years of experience leading a warehouse/light industrial team.
• Bachelor’s degree in Supply Chain, Logistics or related field is a plus.
• Proficient with Microsoft Office applications, specifically Outlook.
• Must be able to lift up to 50 lbs. and endure standing, climbing, and varied conditions.

Responsibilities

• Train, cross-train and develop team members.
• Monitor and drive operational performance metrics within SLA.
• Plan labor requirements with the DC Manager based on forecast and client direction.
• Provide regular feedback on performance.
• Follow safety rules, SOPs, and maintain safe work areas.
• Perform other duties as requested.

Skills

Warehouse leadership

WMS proficiency

Communication

Attention to detail

Continuous improvement

People leadership

Adaptability

Education

Bachelor’s degree in Supply Chain / Logistics or related

Tools

Outlook

MS Office

Job description

A Day in the Life

As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You’ll be working with product from some awesome clients that are heavily involved in the active lifestyle.

A Day in the Life

As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You’ll be working with product from some awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

The ideal candidate will be a model of excellence for our Order Fulfillment team and will embrace leadership skills and fostering relationships with all stakeholders. They will have a keen eye for detail and adapt to ever changing dynamic environment with a dedicated focus on ensuring all KPI’s and financial goals are being met.

Wage Band

$67,500 - $101,000

Schedule

Monday - Friday, 7:00am - 3:30pm

All About You

What You’ll Bring to the Role:

• Excellent technical capabilities with proficiency in warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Has the ability to be flexible and adapt to changing priorities.
• Trustworthy and moral character (we use pre-employment background & drug tests)

The Must Haves

• 3+ years of experience leading a warehouse/light industrial team
• A Bachelor’s degree in Supply Chain, Logistics or related field is a plus
• Proficient with Microsoft Office applications, specifically Outlook
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfortable with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Bilingual (Spanish/English) preferred but not required

Things You Will be Doing

• Ensures the training, cross-training and development of team members
• Communicates, monitors and drives goals and operational performance metrics while working within SLA
• Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
• Communicates expectations and provides regular feedback on performance
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – chose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.