Operations Supervisor

NRI 3PL; Los Angeles (CA); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Staff purchase

Benefits plan

Flexible environment

Internal opportunities

Job summary

NRI 3PL is seeking an Operations Supervisor to lead the order fulfillment team and ensure timely delivery of orders. You will work with clients in the active lifestyle space and drive performance across KPIs while maintaining a safe, efficient operation.

The role requires 3+ years of leadership in warehousing, a relevant bachelor’s degree (preferred), and strong WMS and communication skills. Opportunity to grow within a flexible, team-focused environment.

Qualifications

• 3+ years leading a warehouse/light industrial team.
• Bachelor’s degree in Supply Chain, Logistics or related field preferred.
• Proficient with WMS and Microsoft Outlook.
• Ability to lift up to 50 lbs and stand/walk for extended periods.
• Bilingual (Spanish/English) preferred but not required.

Responsibilities

• Direct and develop the order fulfillment team.
• Monitor KPIs and SLA performance.
• Plan labor using forecast and direction from the Client with the DC Manager.
• Provide regular performance feedback to the team.
• Uphold safety rules, SOPs and security procedures.
• Keep work areas clean, safe and organized at all times.
• Perform other duties as requested.

Skills

WMS proficiency

Communication skills

Team leadership

Continuous improvement

Multitasking

Education

Bachelor's degree in Supply Chain, Logistics or related field

Tools

Microsoft Outlook

Microsoft Office

Job description

A Day in the Life

As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You’ll be working with product from some awesome clients that are heavily involved in the active lifestyle.

A Day in the Life

As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You’ll be working with product from some awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

The ideal candidate will be a model of excellence for our Order Fulfillment team and will embrace leadership skills and fostering relationships with all stakeholders. They will have a keen eye for detail and adapt to ever changing dynamic environment with a dedicated focus on ensuring all KPI’s and financial goals are being met.

The Following Schedule Is Available For This Role

Monday - Friday, 1:30pm - 10:00pm

Starting Pay

$70,304 - 85,625

Location

13200 S Broadway Los Angeles CA 90061

All About You

What You’ll Bring to the Role

• Excellent technical capabilities with proficiency in warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Has the ability to be flexible and adapt to changing priorities.
• Trustworthy and moral character (we use pre-employment background & drug tests)

The Must Haves

• 3+ years of experience leading a warehouse/light industrial team
• A Bachelor’s degree in Supply Chain, Logistics or related field is a plus
• Proficient with Microsoft Office applications, specifically Outlook
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfortable with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Bilingual (Spanish/English) preferred but not required

Things You Will be Doing

• Ensures the training, cross-training and development of team members
• Communicates, monitors and drives goals and operational performance metrics while working within SLA
• Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
• Communicates expectations and provides regular feedback on performance
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – chose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.