Operations Site Director

RiseMe; Fontana (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Staff purchase program

Staff benefits plan

Flexible work environment

Internal opportunities

Job summary

RiseMe is seeking a Site Director to lead the Operations team in Fontana, CA, ensuring safe, efficient warehouse operations, client retention, financial health, staff development and budget goals. You will drive change initiatives and align team efforts with strategic objectives.

The role requires 8+ years in leadership, experience in 3PL or apparel/footwear pick-and-pack, and the ability to travel domestically and internationally. A valid driver’s license is required for this position.

Qualifications

• 8+ years in a relevant leadership role.
• Experience in a 3PL or apparel/footwear pick-and-pack environment.
• Bachelor's degree in related field is a plus.
• Valid driver’s license required.

Responsibilities

• Accountable for overall performance as defined by KPIs.
• Prioritize workloads to meet throughput, quality and safety.
• Make staffing, process, and facility changes to increase efficiency.
• Build meaningful relationships with Clients and NRI teams.
• Assess feasibility of projects considering costs, space, schedules and goals.
• Ensure resource commitments for projects and sponsor execution.
• Oversee budget and P&L for facilities.
• Guide, train, and mentor direct reports.
• Set expectations and resolve gaps.
• Participate in performance reviews and wage decisions.
• Plan vacations and ensure proper coverage.
• Drive continuous improvement programs.
• Lead projects and change initiatives for efficiencies.

Skills

Tier one WMS experience

Continuous improvement

MS Office

Travel domestically & internationally

Relationship building

Learning mindset

Goal setting

Solution-focused

Work under pressure

Collaboration at all levels

Education

Bachelor's degree in Supply Chain/Logistics/Business

Tools

Valid driver’s license

Job description

A Day in the Life

The Site Director is both a people and profit leader for the Operations team. This position is responsible for the safe and efficient operation of the warehouse and has a fiduciary duty to the company to ensure client retention, financial health, staff development and budgetary goals are met by the team and be a key stakeholder in change initiatives.

What does success look like in this role?

The ideal candidate leads their team toward success in all KPIs and collaborates with them on the continuous improvement of the overall operation. You create an environment where ideas and thoughts are openly shared and provide the guidance, tools and resources to your team to execute on their goals. You simultaneously support the tactical team while maintaining a high level of strategic focus on the future. You provide energy and direction to the team and inspire them to achieve excellent results. Challenges are embraced and met with adaptability and an opportunistic mindset for solutions and growth.

Wage Band

$140,000 - $190,000

Location:

13169 Slover Ave, Fontana, CA 92337

All About You

The Perfect Fit:

• Excellent technical capabilities, inclusive of tier one WMS experience.
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency, and safety is required.
• Proficiency in MS Office Applications
• The ability to travel domestically and internationally.
• Building quality relationships with co-workers, vendors, and contractors.
• Ongoing learning opportunities.
• Setting goals and achieving them.
• A solution focused approach to everything you do.
• Ability to work under pressure.
• Ability to collaborate, interact, and communicate at all levels of organization and team building.

The Must Haves:

• Must have a minimum of 8 years' experience in a relevant leadership role.
• Must have relevant experience working for either a 3PL company or an apparel and/or footwear company in a pick and pack environment.
• Bachelor's degree in Supply Chain, Logistics, Business or related field is a plus.
• This position requires a valid driver’s license.

Things You Will be Doing

• Accountable for the overall performance of their assigned facilities/shifts, as defined by key performance indicators.

• Maintains a perspective on the operational goals and demands of the business and prioritizes workloads with an understanding of this information. This includes throughput, quality and safety.

• Makes required staffing, process, and facility changes or alterations to increase organizational efficiencies and meet client goals and NRI’s service level agreements.

• Creates and maintains meaningful relationships with Clients and NRI team members.

• Determines feasibility of projects factoring costs, available space, schedule limitations, organization goals, technical requirements, and economic factors.

• Ensures resource commitments for projects are in place and acts as the sponsor to ensure that the proper level of support is in place for tactical execution of projects.

• Accountable for budget and P & L for assigned facilities.

• Provides guidance to their direct reports (Managers of defined facilities).

• Trains, develops, and mentors all direct reports.

• Sets expectations and facilitates resolutions of any gaps.

• Participates in performance review process and approves any wage increases.

• Plans, coordinates, and authorizes all annual vacations for Supervisors, ensuring proper coverage.

• Continuous Improvement.

• Work with the leadership team to drive continual improvement programs.

• Ensure that all projects include a sustainability component and drive adherence at multiple levels within the organization utilizing integrated process audits, floor-level dashboards and management scorecards.

• Research / Analysis / Optimization

• Analyze contractual commitments, Client specifications, design changes and other data to drive continuous improvement and meet or exceed expectations of Clients.

• Perform cost/benefit trade-off analysis and develop ROI business cases for recommended projects involving process, systems or technology change.

• Drive refinement of labor planning tools to optimize allocation of resources across multiple locations/facilities and Clients to ensure alignment with organizational and Client goals.

• Acts as the decision maker for realignment of positions and decisions pertaining to meeting financial goals.

• Oversee productivity, quality, and safety standards in accordance with company needs and client requirements.

• Drives and supports process change initiatives, projects and other continuous improvement initiatives that increase operational efficiencies.

• Manages and leads projects as assigned.

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – chose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.