Order Fulfillment Processing Lead

NRI Distribution; Fontana (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Staff purchase

Benefits plan

Flexible environment

Internal growth

Job summary

NRI Distribution is seeking an Order Fulfillment Processor Lead to guide the picking, packing, and outbound auditing to meet client SLAs. You’ll supervise a warehouse team handling products for active lifestyle brands, ensuring accuracy and timely shipping.

You will train staff, plan labor with forecasts, enforce safety and SOPs, and stay adaptable to changing priorities. The role requires WMS experience, strong communication, and ability to lift up to 50 lbs. Bilingual Spanish/English is a plus.

Qualifications

• 2+ years warehousing/light industrial experience; lead experience a plus.
• Must be 18+ to apply and able to lift up to 50 lbs.
• Bilingual Spanish/English preferred but not required.

Responsibilities

• Oversee training and cross-training of team members.
• Lead and delegate order fulfillment tasks within SLA.
• Plan labor requirements with Supervisor based on forecast and client direction.
• Perform picking, packing, scanning, tagging, and other warehouse duties.
• Follow NRI safety rules and SOPs; keep areas safe and tidy.
• Support staff welfare programs and a positive work environment.
• Identify opportunities for internal growth and career development.

Skills

WMS experience

Communication skills

Multitasking & detail oriented

People leadership

Adaptability to priorities

Tools

WMS

Outlook

Job description

As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?
As an OFL engaging interactions with the teams will bring success in this role. A keen eye for attention to detail, organizational skills and the ability to motivate and celebrate wins with your team are an integral part of the role. You will be on the front lines ensuring that the processes are being accurately followed and KPI’s are being met.

The following schedule is available for this role:

Monday-Friday 2:00 pm to 10:30 pm

Starting Pay:

Location:

All About You

What You’ll Bring to the Role:

• Experience with a warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Has the ability to be flexible and adapt to changing priorities.

The Must Haves:

• Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus
• Must make current Supervisor/Manager aware of your interest and have their approval PRIOR to applying
• Proficient with Microsoft Office, specifically Outlook
• Must be 18 years or older to apply
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Must make current Supervisor/Manager aware of your interest and have their approval PRIOR to applying
• Bilingual (Spanish/English) preferred but not required

Things You Will be Doing

• Oversee the training and cross-training of team members
• Lead and delegate a variety of order fulfillment tasks while working within SLA
• Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
• Picking, packing, scanning, tagging along with other general warehouse duties
• FollowingNRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Area of Interest

Operations

Pay Range

22.50

Hourly

Position Type

Full Time

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