Operations Supervisor

Veo; New Brunswick (NJ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

VeoRide credits

Medical/dental/vision coverage

Job summary

Veo in New Jersey is seeking an Operations Associate to support the local market with day-to-day tasks, vehicle maintenance, asset handling, and customer service in Veo’s micromobility network. You will help redistribute scooters and perform inspections, while supporting hiring and staff scheduling under the Operations Manager.

Ideal candidates have basic mechanical aptitude, a year of leadership experience, a valid driver’s license, and the ability to lift up to 60 lbs with strong geography

Qualifications

• Basic mechanical and technical aptitude.
• 1 year of leadership or supervisory experience.
• A valid driver's license.
• Ability to lift up to 60 lbs and be on your feet for a shift.
• Knowledge of the local geography and street layout.
• Clear, effective communication.
• Eligible to work in the United States.
• Opportunity to work in a fast-paced, early stage technology company.

Responsibilities

• Support the Operations Manager with day-to-day responsibilities in the market.
• Direct labor and warehouse organization; hand-count assets and conduct audits.
• Perform routine inspection and maintenance of vehicles; respond to on-demand service requests.
• Redistribute scooters around Veo’s service areas; identify scooters needing in-shop repair.
• Ad-hoc tasks and other duties as required.
• Assist with hiring, training, scheduling staff; track productivity; SOP follow-up; assist with projects.

Skills

Mechanical aptitude

Leadership experience

Driver's license

Lifting heavy objects

Geography awareness

Clear communication

US work eligibility

Fast-paced environment

VeoRide credits

Health coverage info

Job description

Company Overview

At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City.

Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.

Veo has been recognized as one of Fast Company’s Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility.

Shift

• Tues-Sat start time between 12-2pm, end time between 8-10pm

Company Overview

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!

Responsibilities

• Support the Operations Manager with the day-to-day responsibilities in the market
• 60-80% of your time will be hands-on, manual work to include:
• Direct labor and warehouse organization
• Hand-count assets and compliance audits
• Perform routine inspection and maintenance of vehicles
• Respond to on-demand and in the field customer service requests
• Redistribute scooters around Veo’s service areas
• Identify, document and recover scooters requiring in-shop repair
• Ad-hoc field tasks and other tasks as required
• 20-40% of your time will consist of a variety of administrative work to include:
• Support Operations Manager with hiring, training, scheduling staff
• Employee productivity tracking
• SOP follow-up
• Assist Operations Manager with other projects as needed

Qualifications & Skills

• Basic mechanical and technical aptitude
• 1 year of leadership or supervisory experience
• A valid driver's license
• Ability to lift up to 60 lbs and be on your feet for the entirety of a shift
• Knowledge of the local geography and street layout
• Clear, effective communication
• Eligible to work in the United States
• Opportunity to work in a fast-paced, early stage technology company
• VeoRide credits
• Medical/dental/vision coverage

Pay Range

$22 - $23 USD

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• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury