Operations Supervisor

Berman Physical Therapy; Naples (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Berman Health Club, located in Naples, FL, is seeking a full-time Operations & Team Support Coordinator. This key role involves overseeing administrative, analytical, and organizational functions to enhance accountability and efficiency in our Movement and Wellness divisions.

The ideal candidate is detail-oriented and loves working with data and processes to ensure the business runs smoothly. Responsibilities include tracking metrics, managing workflows, and supporting leadership in maintaining team performance.

Qualifications

• Highly organized and detail-oriented.
• Comfortable managing workflows.
• Experience with KPI reports and performance metrics.

Responsibilities

• Optimize systems and track key metrics.
• Generate and maintain KPI reports.
• Support leadership in monitoring team metrics.

Skills

Data reporting

Organizational skills

Tech-savvy

Process implementation

Clear communication

Job description

Berman Health Club | Naples, FL

$60,000-80,000 Salary | 40 hours/week | In-Person

About Us

We’re Berman Health Club, a fast‑growing health and performance health club in Naples, FL dedicated to helping people move better, feel better, and live better. Unlike traditional clinics, we operate with an integrated model that combines our Movement Team (physical training, performance, recovery) and our Wellness Team (nutrition, metabolic health, longevity, lifestyle medicine). Together, we help clients avoid unnecessary surgeries, reduce reliance on medications, and optimize how they function, age, and perform. We’re known for our high standards, positive culture, and purpose‑driven environment.

About This Role

We’re looking for a full‑time Operations & Team Support Coordinator to oversee and support the administrative, analytical, and organizational functions of Berman Health Club. This is not just an assistant role. This is a key position that helps drive accountability, efficiency, and team performance across both our Movement and Wellness divisions.

Your mission

Help optimize systems, track key metrics, support team performance, and ensure the business operates like a well‑oiled machine.

You’re a Great Fit If You:

• Love spreadsheets, systems, and structured processes
• Are highly organized and detail‑oriented
• Enjoy working with data, reporting, and performance metrics
• Can identify inefficiencies and implement solutions
• Are comfortable managing workflows and keeping teams accountable
• Prefer a behind‑the‑scenes, high‑impact role
• Are tech‑savvy and comfortable learning new platforms
• Communicate clearly and confidently with team members

Core Responsibilities

• Enter, track, and verify operational data across multiple systems
• Generate and maintain KPI reports and performance dashboards
• Conduct and coordinate team scorecard reviews
• Support leadership in monitoring team metrics and accountability
• Help manage workflows across both Movement & Wellness Teams
• Assist with billing, invoicing, and reconciliation processes
• Maintain accurate client records and administrative systems
• Identify operational inefficiencies and recommend improvements
• Assist with internal systems, processes, and implementation projects
• Coordinate internal communications, follow‑ups, and prioritiesSupport daily clinic operations and administrative needs

Key Leadership & Accountability Functions

• Track team performance metrics and operational scorecards
• Coordinate recurring performance and accountability reviews
• Ensure systems, processes, and workflows are followed consistently
• Support team efficiency, communication, and structure