Operations Supervisor

Arvato; Minor Lane Heights (KY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company matching

Paid Time Off

Flexible Spending Accounts

Tuition reimbursement

Employee Assistance Program

Job summary

Arvato is seeking an Operations Supervisor to lead a warehouse department, overseeing labor, equipment, and processes from receiving to distribution. You will train staff, monitor KPIs, ensure safety, and drive continuous improvement in a fast-paced, high-volume environment.

Join a collaborative team focused on delivering logistics excellence for multiple industries. The role requires hands-on leadership, strong communication, and solid experience with SAP or equivalent WMS systems, along with

Qualifications

• High School Diploma or Equivalent.
• Experience in a fast-paced, high-volume warehouse environment.
• Knowledge of picking, packing, and shipping tasks.
• SAP or equivalent WMS systems experience.
• 3–5 years of Supervisory experience or equivalent work experience.
• Strong Microsoft Office Suite skills, notably Excel.

Responsibilities

• Hire and train new department employees.
• Supervise and coordinate activities of staff on the floor.
• Receive and transfer materials.
• Manage departmental KPIs and performance.
• Document and update procedures and quality processes.
• Maintain supplies and equipment levels.
• Adhere to customer requests and shipping requirements.
• Update timekeeping and metrics in WMS reporting.
• Oversee shift-end procedures and closeout.
• Assist with new customer integration and migration testing.
• Load and unload trucks.
• Support process improvements and safety programs.

Skills

Leadership

Teamwork

Communication

Attention to detail

Analytical skills

Organizational skills

Interpersonal skills

MS Excel

Education

High School Diploma or Equivalent

Tools

SAP

WMS

MS Office

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

The Operations Supervisor is responsible for managing the labor and equipment of the assigned warehouse department, ensuring timely completion and quality of orders. Your work will align with our commitment to exceeding customer expectations. This role involves planning, organizing, and monitoring the receiving, storage, and distribution of items from suppliers or production shops. You will manage labor resources effectively while prioritizing orders with precision. The supervisor will train and supervise associates on assigned shifts.

YOUR TASKS

• Hire and ensure proper training of new employees for the department
• Supervise and coordinate activities of employees and monitor departmental functions on the floor
• Receive and transfer materials
• Performance management of all employees (KPIs)
• Document, update, and ensure procedures and quality processes are followed
• Maintain supplies and equipment levels for the department
• Monitor and adhere to customer requests and vendor-specific shipping requirements
• Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting
• Ensure that shift-end specific department procedures with all systems are completed and floor end-of-shift closeout is followed
• New customer integration and migration testing
• Load and unload trucks
• Understand traffic coordination
• Continuous involvement and support with departmental process improvements
• Abide by all company safety and hygiene regulations
• Follow and maintain 5S Program and guidelines
• Perform any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment

Qualifications

• High School Diploma or Equivalent
• Previous experience in a fast-paced, high-volume warehouse environment
• Knowledge of picking, packing, and shipping tasks
• SAP or equivalent WMS systems experience
• 3-5 years of Supervisory experience or equivalent work experience
• Ability to follow instructions, processes, and procedures
• Strong verbal and written communication skills
• Strong attention to detail, accuracy and analytical skills
• Strong leadership, organizational, and interpersonal skills
• Experience with inventory research
• Team-oriented
• Strong Microsoft Office Suite skills, notably Excel

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

Equal Opportunity Statement

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience.