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The Operations Supervisor provides day-to-day leadership of assigned areas. Supervises employees and maintains safety, quality, efficiency, throughput, and on time performance to schedule. Works with the site management team to execute daily production plan, site initiatives, and company initiatives. Supports initiatives to improve the customers’ business. Continually improves all aspects of the assigned area.
Core Functions:
- Follows and enforces all plant safety procedures and uses all applicable personal protective gear. Ensures safety goals are achieved and safety performance continually improves. Periodically performs Job Safety Analysis reviews. Observes and documents near miss/accident reports.
- Develops team through constant On the Job Training and coaching.
- Promotes and oversees daily “huddles” with direct reports and ensures everyone in his/her assigned area takes part in a daily huddle.
- Drives and leads continuous improvement activities to improve area’s performance in safety, quality, on time performance, and site key performance indicators (KPIs).
- Utilizes visual methods in the daily operations within the assigned area, including but not limited to safety, quality, on time performance to schedule, and site KPIs.
- Promotes development of current and future team leaders in preparation for higher levels of leadership.
- Ensures that all quality control checks are effectively completed. Ensures all quality issues are investigated, root causes determined, and corrective actions implemented.
- Conducts interviews for positions within the site.
- Monitors team’s performance and implements team and individual goals to improve overall team performance.
- Understands and communicates location financials and team’s impact on the financials.
- Coaches of all team members to improve and understand basic improvement mindset, job duties, and safety.
- Identifies and mentors high potential team members to prepare them for the next steps. This includes one-on-one time to have them learn from Experience of doing, Exposure to situation, and Education for skills. Delegates as needed to team leaders to help grow them and balance supervisor workload.
- Resolves conflicts between people, shifts, departments, and sites.
- Motivates the team to always hit and exceed goals, pointing out and correcting concerns or issues.
- Appraises performance of employee owners within the assigned area. Gives immediate feedback on performance concerns and frequent feedback on progress.Performs Performance Evaluations each year with all EO’s that cover previous year performance (with no surprises), areas needing improvement, progress during the past year, and any personal development items that should be worked on together
- Monitors the assigned area’s performance on hourly basis against KPI’s. Works with the team to ensure deviations (good and bad) are understood and actions are in place to address these deviations. Uses the hourly tracking to make the proper adjustments to still maintain the end goals.
- Understands cost control and what financially impacts the assigned area. This includes knowing cost impact of OT, scrap, lost production time, etc. This impact should be known and actively managed through the monitoring of the KPI’s.
- Knows Safety / OSHA / Regulation controls and shares with team.
- Ensures that Quality Control is being performed at each work center based on the QC standard, RMA corrective actions, and internal/external customer feedback.
- Trains and drives operational principals within the assigned area. These basic principles center around Continuous Improvement and tools like 5-S, waste elimination, production scheduling, and removal cost of non-quality.
- Plans and balances overtime based on workload, schedules, and position.
Key Measures of Success:
- Be detailed and customer oriented.
- Ability to read a tape measure, do basic mathematical calculations, and use a calculator.
- Proficient in Microsoft Office, especially Excel
- Ability to function well in a high-paced environment.
- Ability to prioritize tasks and to delegate them when appropriate.
- Excellent verbal and written communication skills
- Ability to identify deficiencies and troubleshoot.
- Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”
Education & Experience:
- Two-year degree in a related field and a minimum of two years of experience in a leadership role or equivalent combination of education and experience.
Physical Demands & Work Environment:
This position is primarily working around machinery with moving parts, working around moving objects or vehicles. The employee is frequently required to walk, use hands to finger, handle or feel, reach/pull/push/grab with hands and arms, kneel, and crouch, twist and bend. The employee is occasionally required to sit, climb or crawl. This position requires the ability to communicate verbally and electronically. The noise level in the work environment and job sites can be loud and in a non-temperature-controlled environment. While performing the core function of this job, the employee is regularly required to talk, hear, stand for long periods of time, and required to lift up to 55 lbs.
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Manufacturing, Management, and ProductionIndustries
Manufacturing and Building Construction
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Disability insurance
Tuition assistance
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