Operations Supervisor

Jobtailor; Frederick (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor in Frederick, MD is seeking an experienced Freight Operations Supervisor to lead a team handling inbound and outbound shipments. You will oversee task assignments, performance monitoring, and efficient loading/unloading of freight with strict adherence to documentation, labeling, and packaging standards.

The role requires a Bachelor's degree in logistics and 3-5 years in freight operations with supervisory experience.

Qualifications

• Bachelor's degree in logistics or related field.
• 3-5 years of freight operations or logistics experience with supervisory roles.
• Relevant certifications in freight operations management are advantageous.
• Strong leadership and team management capabilities.
• Proficiency with WMS and TMS systems.
• Fluent in English (oral and written).

Responsibilities

• Lead and supervise a team of freight handlers and operational staff.
• Assign tasks, provide guidance, and monitor performance to ensure efficiency.
• Coordinate loading, unloading, and handling of freight shipments.
• Ensure proper documentation, labeling, and packaging in line with regulations.
• Plan and prioritise freight operations to meet customer demands and deadlines.
• Monitor workflow and adjust resources to optimise efficiency.
• Liaise with customers, carriers, and stakeholders to coordinate movements and address issues.
• Ensure timely communication and resolution of customer concerns.
• Implement quality control measures to ensure accuracy of processes.
• Conduct regular inspections and audits to maintain service quality.
• Enforce safety protocols and provide training on proper handling techniques.
• Oversee inventory control, stock management, cycle counts, and reconciliation.
• Prepare operational reports including performance metrics and incident reports.

Skills

Freight Ops Mgmt

Team Leadership

WMS

TMS

Regulatory Compliance

Education

Bachelor's degree in logistics

Tools

WMS

TMS

Job description

• Lead and supervise a team of freight handlers and operational staff.
• Assign tasks, provide guidance, and monitor performance to ensure efficient operations.
• Coordinate the loading, unloading, and handling of freight shipments.
• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.
• Plan and prioritize freight operations to meet customer demands and deadlines.
• Monitor workflow and adjust resources as needed to optimize efficiency.
• Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.
• Ensure timely communication and resolution of customer concerns.
• Implement quality control measures to ensure accuracy and integrity of freight handling processes.
• Conduct regular inspections and audits to maintain high standards of service quality.
• Enforce safety protocols and procedures to promote a safe working environment.
• Conduct safety training and provide guidance on proper handling techniques.
• Oversee inventory control processes, including stock management, cycle counts, and reconciliation.
• Prepare operational reports, including performance metrics, inventory levels, and incident reports.

Requirements

• Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• Minimum of 3-5 years of experience in freight operations or logistics roles, with demonstrated experience in supervisory or leadership positions.
• Relevant certifications or training in freight operations management are advantageous.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Knowledge of freight handling processes and regulatory requirements.
• Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS).
• Fluent in English (oral and written).

Core Competencies

Demonstrates expertise in freight operations management, including team leadership, compliance with regulatory requirements, and effective communication with stakeholders. Proficient in utilizing warehouse management systems (WMS) and transportation management systems (TMS) to optimize logistics processes.

Highest-signal resume keywords

• Freight Operations Management
• Team Leadership
• Warehouse Management Systems (WMS)
• Transportation Management Systems (TMS)
• Regulatory Compliance

ATS Optimization Keywords

Hard Skills

• Freight Handling Processes
• Inventory Control
• Operational Reporting
• Quality Control Measures
• Safety Protocols

Soft Skills

• Leadership Skills
• Organizational Abilities
• Multitasking Skills
• Customer Communication

Certifications & Qualifications

• Relevant Certifications in Freight Operations Management

Industry Keywords

• Logistics
• Supply Chain Management
• Freight Operations
• Safety Training
• Performance Metrics