Operations Supervisor

Universal Logistics Holdings, Inc.; Forest Park (GA); On-site; USD 52,000 - 78,000; Full time

Job summary

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is hiring a supervisor to oversee cross-dock operations at the Conley, GA facility. The role manages inbound/outbound dock activities, leads a team of dock staff, and partners with Walmart transportation to ensure timely departures.

The ideal candidate has 0-5 years supervisory experience in warehousing or transportation, with strong communication, problem solving, and computer skills.

Qualifications

• Bachelor’s or Associate’s degree preferred.
• Effective oral and written communication skills.
• Strong computer skills, including knowledge of Microsoft Office.
• Problem solving and analytical skills with strong attention to detail.
• Strong work ethic and ability to multitask.

Responsibilities

• Supervise inbound and outbound dock operations for cross-docking, including trailer unloading, freight scanning, sortation, and reloading.
• Lead a team of material handlers, forklift operators, and dockworkers.
• Monitor labor productivity, accuracy rates, and trailer dwell times to meet performance KPIs.
• Conduct daily pre-shift meetings to communicate expectations and safety updates.
• Collaborate with Walmart transportation, yard management, and customer service teams for smooth freight flow.
• Ensure equipment (pallet jacks, forklifts, RF scanners) is operational and maintained.
• Enforce safety protocols and conduct safety audits and incident investigations.
• Train and mentor dock staff on procedures and performance goals.
• Prepare shift reports, performance data, and other required documentation.

Skills

Team leadership

Oral & written communication

Microsoft Office

Problem solving

Attention to detail

Multitasking

Work ethic

Education

Bachelor’s or Associate’s degree preferred

Tools

RF scanners

Forklifts

Pallet jacks

Job description

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.

Our operation is based in Conley, GA and supports Walmart through high-volume cross-dock operations. The facility manages both inbound and outbound freight, including trailer unloading, freight scanning, sortation, sequencing, and reloading to support on-time departures.

2nd shift Tuesday-Saturday 2:30PM-11:30PM

Responsibilities will include but not be limited to:

• Supervise all inbound and outbound dock operations for cross-docking, including trailer unloading, freight scanning, sortation, and reloading.
• Lead a team of material handlers, forklift operators, and dockworkers.
• Monitor labor productivity, accuracy rates, and trailer dwell times to meet or exceed performance KPIs.
• Conduct daily pre-shift meetings to communicate expectations, safety updates, and workload forecasts.
• Collaborate with Walmart transportation, yard management, and customer service teams to ensure smooth flow of freight and timely departures.
• Ensure all equipment (pallet jacks, forklifts, RF scanners) is operational and properly maintained.
• Enforce safety protocols and conduct regular safety audits and incident investigations.
• Train and mentor dock staff on procedures, performance goals, and operational standards.
• Prepare shift reports, performance data, and other documentation as required

The ideal candidate should possess the following:

• Bachelor’s or Associate’s degree preferred
• Effective oral and written communication skills
• Strong computer skills, including knowledge of Microsoft Office
• Problem solving and analytical skills, as well as a strong attention to detail
• Strong work ethic, ability to multitask
• A competitive and career-oriented mindset
• 0-5 years supervisory or management experience in a warehousing, distribution or transportation environment