Operations Supervisor

TLD Logistics Services, Inc.; Crossville (TN); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

401K + matching

Medical, Dental, Health Insurance

Local position in Crossville, TN

Job summary

TLD Logistics Services, Inc. in Crossville, TN is seeking an Operations Supervisor to oversee dispatch, communicate with drivers and customers, and ensure smooth freight transfers.

The role requires strong organizational and verbal/written skills, at least 2 years in logistics, and willingness to work onsite; the company offers competitive pay hourly plus commissions and a benefits package.

Qualifications

• Minimum 2 years’ experience in logistics or transportation.
• Associate’s Degree or above preferred.
• 1 year experience in a supervisor or equivalent role preferred.
• Excellent organizational, verbal and written skills.
• Must work onsite at customer location within 25 miles of Crossville, TN.
• FMCSA rules and regulations awareness and compliance.

Responsibilities

• Schedule and dispatch drivers and commercial vehicles for transport.
• Maintain communication throughout the delivery process until receipt by customer.
• Coordinate dispatch needs with multiple terminals and monitor trailer pools.
• Enter trip details for processing driver payroll and review routes with accounting.
• Directly communicate to VP of transportation and GM of TLD Logistics.
• Ensure drivers are in compliance with FMCSA rules and maintain safe equipment.

Skills

Organizational skills

Verbal communication

Written communication

Microsoft Office

Excel

Outlook

Geographical knowledge

Data entry

Route planning

HOS compliance

Onsite work

Education

Associate’s Degree or above

Tools

Word

Microsoft Office

Job description

TLD’s Operations Supervisor will communicate via telephone, Platform Science computer or in person about all assignments or special handling during the entire freight transfer process.

They will also schedule and dispatch drivers and commercial vehicles for conveyance of materials or freight based on customers’ needs and expectations. Maintain communication throughout the entire delivery process from assignment of load, dispatch of driver/truck, until receipt of materials or freight by customer.

The pay for this position is $20.19 – $22.57 an hour based on experience plus commission

This position may also:

• Support, specialize or focus on one or more customers or locations for transport needs.
• Communicate with Customer Service Specialists to accept loads for transport
• Verify the accuracy of dispatch instructions
• Manage drivers dispatch and attendance
• Schedule customer pickups and deliveries; tracking throughout process
• Coordinate dispatch needs with multiple terminals
• Monitor trailer pools; anticipate needs and arrange maintenance as needed
• Coordinate vehicle repairs with Maintenance Department to minimize the downtime and ensure availability of sufficient equipment to answer customers’ needs.
• Minimum 2 years’ experience in logistics or transportation
• Good Organizational, verbal and written skills a must.
• Associate’s Degree or above (preferred)
• 1 year experience in a supervisor or equivalent role (preferred)
• Competency in Microsoft applications including Word, Excel and Outlook
• Excellent geographical knowledge
• Located within 25 mi of Crossville, TN
• Ability to focus and multi-task
• Detail oriented
• Update and maintain customer statistics and reports.
• Enters data into computer system using defined computer programs
• Enter trip details for processing driver payroll and review routes with accounting.
• Review routes for driver deliveries and pick-ups
• Recommends actions to increase the productivity or profitability of the dispatch process.
• Must work onsite at customer location.
• Responsible for yard operation.
• Directly communicate to VP of transportation and transportation management.
• Must ensure drivers are maintaining safe equipment.
• Must ensure drivers are in compliance with FMCSA rules and regulations
• Report and communicate to GM of TLD Logistics.
• Manage and Coach Drivers for Hours-of-Service utilization.
• Manage and Coach Drivers on Miles per Gallon improvements.
• Manage and Coach Drivers on their Safety Performance
• Work with drivers to ensure BOLs are received within the specified deadline
• Any other responsibilities that may be assigned from time to time.

Company Benefits

• After 60 Days, TLD Employees will receive the full Company Benefits Package with a 401K + matching
• Medical, Dental, and Health Insurance
• Local position based out of Crossville, TN

Competitive Benefits Package, 401K Plan and matching. In addition to Medical, Dental, and Health Insurance.

Local Position

This position is local and based out of our Crossville, TN location. Applicants must be within driving distance or 25 miles of the location.

Paid Vacation & Holidays

Take advantage of paid vacation and holidays designed to support your well-being, family time, and a healthy work-life balance.

Company Ethos

To provide the highest level of cost-effective transportation services and logistics solutions while maintaining a culture of safety, teamwork, creativity and open communication with our Customers and Team Members.

We strive to be a good corporate neighbor in the communities where we operate, and continually update technology that will allow us to provide the best service to our Customers while minimizing our environmental impact on the planet.

We pride ourselves on delivering cost-effective logistics while fostering a culture of safety, teamwork, and open communication with our customers, team members, and drivers.

As a good corporate neighbor, we continually update our technology to provide the best service while minimizing our environmental impact. Our sustainability goal is to reduce CO2 emissions by 50% by 2030, demonstrating our commitment to environmental responsibility.

At TLD Logistics, we create a safe, challenging, and rewarding work environment as demonstrated by our being awarded "Best Fleets to Drive For" 2016-2020 and again 2022-2025.