HR Generalist

TLD Logistics Services, Inc.; Knoxville (TN); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits package

401K plan and matching

Medical, Dental, and Health Insurance

Job summary

TLD Logistics Services, Inc. is seeking an HR Generalist to provide hands-on human resources support for operations and to serve as a dependable resource for employees, leaders, and the HR team.

The role owns logistics and day-to-day execution of weekly new-hire orientation, supports recruiting and onboarding, maintains accurate employee records and HRIS data, assists with employee relations, leave administration, and policy application.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field; equivalent relevant experience may be considered.
• Three or more years of progressive HR experience, preferably in logistics/operational environments.
• Working knowledge of federal and multi-state employment practices, wage/hour, EEO.
• Experience coordinating onboarding or new-hire orientation and managing recurring deadlines.
• Experience using an HRIS; Paylocity experience is preferred.

Responsibilities

• Oversee weekly new-hire orientation logistics for operations, facilitators, and materials.
• Support recruiting and onboarding, post-offer documentation, and pre-employment processes.
• Maintain accurate employee records and HRIS data in Paylocity; conduct audits as needed.
• Assist with employee relations, leave administration, and policy interpretation.
• Escalate sensitive issues appropriately and ensure consistent application of policies.

Skills

HR policies

Leave administration

HRIS

Onboarding

Employee relations

Confidentiality

Communication

Education

Bachelor's degree in HR/Business

Tools

Paylocity

Microsoft Office

Job description

The HR Generalist provides hands-on human resources support for TLD’s – operations and serves as a dependable resource for employees, leaders, and the HR team.

The role owns the logistics and day-to-day execution of weekly new-hire orientation, supports recruiting and onboarding, maintains accurate employee records and HRIS data, assists with employee relations, leave administration, and helps ensure consistent application of company policies and HR procedures.

The HR Generalist handles sensitive information with sound judgment, follows through on commitments, and escalates matters appropriately.

New-Hire Orientation and Onboarding

• Own the weekly new-hire orientation schedule and logistics for operations, including confirming facilitators, presentation times, room readiness, technology, materials, meals or refreshments, and required site access.
• Prepare complete new-hire packets and welcome materials in advance of each orientation and verify that all required documents, presentations, forms, and supplies are current and available.
• Communicate the orientation agenda, arrival time, location, expectations, and facilitator assignments to new hires and internal partners.
• Facilitate assigned HR portions of orientation and coordinate participation by Safety, Operations, Maintenance, Accounting, and other departments.
• Track completion of onboarding forms, required training, acknowledgments, licenses, certifications, and other pre-employment or post-hire requirements; promptly follow up on missing items.
• Coordinate with hiring managers to ensure new employees have an organized first-day experience and appropriate post-orientation handoff.

Recruiting and Employment Support

• Support recruiting activities for assigned hourly and professional positions, including posting jobs, reviewing applications, scheduling interviews, communicating with candidates, and coordinating pre-employment requirements.
• Prepare offer and onboarding documentation after required approvals are obtained and ensure hiring activity follows established authorization and documentation processes.
• Maintain timely, professional communication with candidates, hiring managers, temporary staffing partners, and other recruiting resources.
• Assist with employee changes, transfers, promotions, status changes, and separations, ensuring documentation is complete, accurate, approved, and submitted on time.

Employee Relations and HR Support

• Serve as an accessible first point of contact for routine employee questions regarding policies, procedures, benefits resources, payroll processes, timekeeping, and workplace expectations.
• Support the HR Manager with employee relations matters, fact-finding, interviews, documentation, performance management, and follow-up actions; immediately elevate allegations involving harassment, discrimination, retaliation, safety, wage and hour concerns, threats, or other significant risk.
• Coach employees and supervisors on routine HR processes while avoiding commitments or interpretations outside the role’s authority.
• Prepare clear, objective, and timely HR correspondence, meeting notes, corrective-action documents, and employee communications for review as required.
• Promote professional, respectful, and consistent treatment of employees while balancing employee needs with operational and business requirements.

HR Operations, Records, and Compliance

• Enter and maintain accurate employee information in Paylocity and other HR systems; perform routine audits and resolve discrepancies promptly.
• Maintain organized and confidential personnel, medical, investigation, training, and other HR records in accordance with company retention and access requirements.
• Assist with attendance administration, timecard or missed-punch documentation, reporting, and follow-up in coordination with Payroll and operational leaders.
• Support benefit enrollment and employee questions by providing approved information and routing complex matters to the appropriate internal or external resource.
• Provide administrative coordination for leave and accommodation processes as assigned; promptly refer potential FMLA, ADA, workers’ compensation, military leave, or other protected-leave matters to the designated process owner and do not independently approve, deny, or promise leave or accommodation outcomes.
• Assist with HR audits, reporting, training records, policy acknowledgments, job descriptions, HR projects, employee engagement activities, and continuous-improvement initiatives.
• Monitor assigned deadlines and work queues, communicate risks early, and provide status updates without prompting.
• Maintain confidentiality and exercise discretion when handling employee information, investigations, medical information, compensation data, and business matters.
• Perform other duties and projects as assigned.

Physical Requirements

Working Conditions

Preferred Qualifications

• PHR, SHRM-CP, or similar human resources certification.
• Experience supporting a multi-site or multi-state workforce.
• Experience with high-volume hiring, hourly workforces, DOT-regulated operations, and temporary staffing programs.
• Demonstrated experience with leave administration, experience with CFRA, PDL a plus
• Experience supporting employee investigations, performance management, HR reporting, and HR compliance audits.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent relevant experience may be considered.
• Three or more years of progressive human resources experience, preferably in a logistics, transportation, warehouse, distribution, manufacturing, or other operational environment.
• Working knowledge of federal and multi-state employment practices, including wage and hour, equal employment opportunity, employee relations, recordkeeping, and protected-leave fundamentals.
• Demonstrated experience coordinating onboarding or new-hire orientation and managing multiple recurring deadlines.
• Experience using an HRIS and Microsoft Office applications; Paylocity experience is preferred.
• Ability to communicate professionally and effectively with employees at all levels, both verbally and in writing.
• Ability to organize competing priorities, work independently within established authority, follow established processes, and elevate concerns appropriately.
• Strong attention to detail, sound judgment, accountability, and consistent follow-through.
• Ability to maintain strict confidentiality and handle sensitive matters objectively.

Attendance & Work Environment

Regular, reliable, and punctual attendance is an essential function of this position. The employee must be available to support scheduled new-hire orientations and operational needs, which may occasionally require an adjusted start time or work outside the employee’s normal schedule. This is primarily an on-site office role with regular interaction in warehouse, transportation, and operational environments.

TLD Logistics Services, Inc. is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, military or veteran status, or any other status protected by applicable law. Reasonable accommodations will be considered for qualified individuals with disabilities.

Core Competencies

• Ownership and accountability
• Organization and attention to detail
• Professional judgment and appropriate escalation
• Employee and manager service
• Clear, respectful communication
• Confidentiality and integrity
• Adaptability and sense of urgency
• Collaboration and continuous improvement

Competitive Benefits Package, 401K Plan and matching. In addition to Medical, Dental, and Health Insurance.

Hourly Pay

Depending on the experience, this positions pays hourly ranging from $23 – $25 / hour.

Paid Time Off

Take advantage of paid vacation and holidays designed to support your well-being, family time, and a healthy work-life balance.

Company Ethos

To provide the highest level of cost-effective transportation services and logistics solutions while maintaining a culture of safety, teamwork, creativity and open communication with our Customers and Team Members.

We strive to be a good corporate neighbor in the communities where we operate, and continually update technology that will allow us to provide the best service to our Customers while minimizing our environmental impact on the planet.

We pride ourselves on delivering cost-effective logistics while fostering a culture of safety, teamwork, and open communication with our customers, team members, and drivers.

As a good corporate neighbor, we continually update our technology to provide the best service while minimizing our environmental impact. Our sustainability goal is to reduce CO2 emissions by 50% by 2030, demonstrating our commitment to environmental responsibility.

At TLD Logistics, we create a safe, challenging, and rewarding work environment as demonstrated by our being awarded “Best Fleets to Drive For” 2016-2020 and again 2022-2025.