Operations Supervisor

Iron Mountain Incorporated; California; On-site; USD 75,000 - 94,000; Full time

Benefits offered by this job

Health and dental benefits

Unlimited PTO

401(k) with company match

Tuition reimbursement

Job summary

Iron Mountain Incorporated is seeking an experienced Operations Supervisor to join our Warehouse & Logistics team, overseeing day-to-day operations, ensuring cost-effective service for internal and external customers, and reporting to the Operations Manager.

You will lead, train, and drive operational excellence, manage shipments, inventory, schedules, and KPI monitoring, with focus on safety, quality, and productivity; weekend availability and physical work required.

Qualifications

• Minimum of 2 years of experience in warehouse or logistics leadership.
• Experience in warehouse fulfillment or e-commerce management (onsite ordering, picking, packing, shipping).
• Able to lift at least 40 lbs and work flexible hours, including weekends.

Responsibilities

• Lead daily operational functions: manage shipments, inventory accuracy, and production schedules.
• Provide supervision, training, and feedback; address issues and maintain open communication.
• Monitor activity, track KPIs, and uphold productivity, safety, quality, and cost-efficiency.

Skills

Warehouse leadership

WMS knowledge

KPI tracking

Conflict resolution

Team collaboration

Physical stamina

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an experienced Operations Supervisor to join our Warehouse & Logistics team. In this pivotal role, you will be responsible for managing the day-to-day operational functions in the most cost-effective manner while ensuring we meet the needs of both internal and external customers. You will lead, inspire, and drive operational excellence at the facility, reporting directly to the Operations Manager.

What You’ll Do (Responsibilities)

• Lead daily operational functions by managing incoming and outgoing shipments, maintaining accurate warehouse inventory, and developing production schedules to ensure the timely completion of all job assignments.
• Collaborate with direct reports and other business areas to provide supervision, training, and performance feedback, while addressing employee issues and fostering open communication across all levels of the organization.
• Ensure operational excellence by monitoring activity (including sales and record control), tracking performance against organizational objectives, and maintaining productivity, safety standards, quality control, and cost-efficiency measures.

What You’ll Bring (Skills & Qualifications)

• Minimum of 2 years of experience in warehouse or logistics leadership, with specific experience in warehouse fulfillment or e-commerce management (onsite ordering, picking, packing, and shipping).
• Strong knowledge of Warehouse Management Systems (WMS) and skills in monitoring daily production goals to dynamically meet company Key Performance Indicators (KPIs).
• Proven ability in resolving conflicts, managing team dynamics, and maintaining effective working relationships with co-workers and other business areas.
• Physical requirements lifting at least 40 lbs, with a willingness to work flexible hours, including weekends as needed, in environments with varying temperatures and noise levels. Frequent walking, carrying, reaching, standing, and stooping.

Note: After an offer is accepted, all selected applicants must successfully complete a background check and drug screening.

What We Offer (Benefits)

• Competitive Compensation and Benefits aligned with your experience.
• Full Health and Dental Benefits starting on the first day of employment.
• Unlimited Paid Time Off (PTO): We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge.
• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

Reasonably expected salary range: $75,300.00 - $94,100.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Operations Group

About Iron Mountain

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

See the Supplement to learn more about Equal Employment Opportunity.