Operations Supervisor

CVS Health; Beaumont (TX); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

Wellness screenings and confidential counseling

Tuition assistance

Job summary

A national pharmacy company is seeking an Operations Supervisor to support store management and oversee staff to ensure operational excellence and customer loyalty. The ideal candidate will have strong supervisory and analytical skills, with the ability to handle customer relations effectively. This position requires a full-time flexible schedule, including weekends and overnight shifts. A High School Diploma is preferred. Competitive pay range is $16.00 - $23.00 per hour, along with great benefits.

Qualifications

• Must work a full-time flexible schedule, including early morning, overnight and weekend shifts.
• Strong ability to respond to urgent store issues.
• Experience as a retail supervisor is preferred.

Responsibilities

• Supervise the store’s crew by assigning and directing all activities.
• Assist customers with questions, problems, and complaints.
• Promote a positive shopping experience for all CVS customers.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Influencing skills

Computer skills

Education

High School Diploma or Equivalent

Job description

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Provide colleagues personalized customer service feedback and coaching (e.g., myImpact coaching; myCustomer feedback; personal observations)
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Support the planning, execution of displays, signage and inventory of weekly, promotional and seasonal merchandise
• Support the planning, execution of off-shelf merchandise displays and maintenance

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication skills, supervision, and influencing skills
• Ability to work a full‑time flexible schedule, including early morning, overnight and weekend shifts, overtime, and to respond to urgent store issues

Preferred Qualifications

• Experience as a retail supervisor

Education

High School Diploma or Equivalent (Preferred but Not Required)

Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range: $16.00 - $23.00

Great Benefits For Great People

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/20/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.