Operations Supervisor

CVS Health; Truckee (CA); On-site; USD 26,036 - 38,435; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching company contributions

Employee stock purchase plan

Wellness screenings and counseling programs

Flexible work schedules

Job summary

A leading health service provider in Truckee, CA is looking for an Operations Supervisor to enhance store execution, manage staff, and ensure exceptional customer service. The role involves supervising store operations, assisting customers, and managing merchandise. Candidates should possess strong analytical and communication skills and be flexible with work hours. The position offers a competitive salary range of $18.90 - $27.90 per hour along with comprehensive benefits including medical, 401(k), and more.

Qualifications

• Ability to work a full-time flexible schedule including early mornings and weekends.
• Strong communication and supervisory skills are essential.
• Must manage customer relations issues effectively.

Responsibilities

• Supervise store staff and operations in absence of the manager.
• Assist customers with inquiries and promote positive experiences.
• Manage merchandise presentation and stock levels.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Influencing skills

Education

High School Diploma or equivalent preferred

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.

Customer Service

• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Provide colleagues personalized customer service feedback and coaching (e.g., myImpact coaching; myCustomer feedback; personal observations).
• Maintain customer/patient confidentiality.

Merchandise/Presentation

• Price merchandise.
• Stock shelves.
• Support the planning, execution of displays, signs and inventory of weekly, promotional, and seasonal merchandise.
• Support the planning, execution, display and maintenance of off‑shelf merchandise.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is $18.90 - $27.90. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/12/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.