Operations Supervisor

Loomis US; Austin (TX); Presencial; USD 63.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO and Holidays

Health Insurance

Vision Insurance

401(k) Plan

Life Insurance

Flexible Spending Account

Dependent Care Account

Training and Development

Descripción de la vacante

Loomis US in Austin, TX is seeking an Operations Supervisor to oversee daily armored route operations, vault and ATM activities, and to support a professional, safety-focused culture. You will coordinate scheduling, ensure efficient and secure service, mentor staff, and work with sales and other branches to deliver reliable cash logistics solutions.

Experience in transportation/logistics and banking cash operations is preferred; strong leadership and communication skills are essential.

Formación

• Valid firearms permit required.
• Strong leadership and supervisory presence.
• Excellent verbal and written communication skills.
• Experience in transportation/logistics or related field.
• Experience in banking or retail cash and ATM operations preferred.
• Excellent computer skills and MS Office knowledge.
• Desire to learn, grow your career, and advance within Loomis.

Responsabilidades

• Complete and maintain scheduling/routing on daily basis.
• Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations.
• Maintaining effectiveness and efficiency of route, terminal and vault operations.
• Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures.
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing.
• Investigating accidents and processing required paperwork.
• Developing and maintaining customer service capabilities among all operations staff.
• Responding to customer inquiries and/or complaints and solving logistical issues.
• Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.
• Controlling overtime hours and monitoring employee vacation schedules.
• Provide leadership dedicated to professionalism, continuous improvement, and exceeding goals.
• Recruiting, interviewing, testing, selecting, training and supervising operations personnel.
• Oversight and coordination of maintenance of vehicles and equipment.
• Emergency responses including injuries, security incidents, vehicle incidents and investigations.

Conocimientos

Firearms permit

Leadership

Communication skills

Transportation logistics

Banking/ATM operations

Microsoft Office

Career advancement

Descripción del empleo

Job Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

• Salary commensurate upon skill set, experience and competency in similar roles. ***

Job Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

• Salary commensurate upon skill set, experience and competency in similar roles. ***

The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager.

Typical Duties / Responsibilities

• Complete and maintain scheduling/routing on daily basis
• Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations.
• Maintaining effectiveness and efficiency of route, terminal and vault operations.
• Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing.
• Investigating accidents and processing required paperwork
• Developing and maintaining customer service capabilities among all operations staff.
• Responding to customer inquiries and or complaints and solving logistical issues.
• Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.
• Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions.
• Communication with all employees to Immediately resolve any outstanding issues and/or complaints.
• Completion of any and all additional responsibilities that are assigned by the operations Manager and/or other Management Team Members on an “as needed” basis.
• Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
• Recruiting, interviewing, testing, selecting, training and supervising operations personnel.
• Oversight and coordination of maintenance of vehicles, forklifts and other equipment.
• Emergency responses include responses to employee injuries, facility security incidents, vehicle incidents and security investigations.
• Manipulation and maintenance of route and vault data to include manual paperwork and electronic data.
• All other duties as assigned by the Operations Manager/Branch Manager.

Skills And Qualifications

• A valid firearms permit.
• A strong, positive, leadership and supervisory presence proven through professional experience is required.
• Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required.
• Experience in transportation and warehousing, transportation logistics, or a related field required.
• Experience in banking or retail cash, and ATM operations preferred.
• Excellent computer skills and a working knowledge of Microsoft Office programs required.
• Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required.

Benefits

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Family

Exempt

Job Function

Operations

Pay Type

Salary

Hiring Min Rate

63000 USD

Hiring Max Rate

69000 USD