Operations Specialist Operations Specialist (Thurs-Sun 6p - 5a)

Momentum Transportation USA; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Momentum Transportation USA is seeking an Operations Specialist – Weekends in Jacksonville, FL. The role covers Thursday through Sunday, 6pm to 5am, overseeing afterhours and weekend operations to ensure customer requirements are fully met.

Key duties include scheduling and dispatching trucks, negotiating rates, tracking shipments, and maintaining the transportation management system. Strong English, problem solving, and organizational skills are essential.

Qualifications

• High school diploma or GED is required; college degree is highly preferred.
• Experience in supply chain, logistics, or transportation industry is preferred.

Responsibilities

• Schedule and dispatch trucks accurately and timely to meet customer demand.
• Negotiate with transportation providers for best rates and service.
• Monitor shipments from pickup to delivery and provide up-to-date information.
• Communicate service issues to relevant colleagues and departments.
• Update and maintain transportation management and operations system.

Skills

AS400

MS Office

Interpersonal skills

Problem solving

Self-directed

Time management

Supply chain basics

Team player

Attention to detail

English fluency

Education

HS Diploma/GED

College degree preferred

Tools

AS400

Microsoft Office

Job description

Location: Jacksonville, FL

Job Id:276

# of Openings:1

Job Summary:

The Operations Specialist – Weekends position works Thursday through Sunday, 6pm - 5am. The position is responsible for maintaining the afterhours and weekend operations on behalf of the company by taking personal and complete responsibility for ensuring that all customer requirements are completely met.

Essential Duties and Responsibilities:

• Complete accurate and timely scheduling and dispatching of trucks to ensure that the flow of product in and out meets customer demands.
• Negotiate with transportation providers to obtain the best rates and service.
• Monitor shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment (track & trace)
• Provides constant communications of service issues to appropriate personnel and departments, both internal and external
• Update and maintain transportation management and operations system.
• Prioritizes tasks and workload to focus on issues that directly impact quality and service performance.
• Adheres to company standards on customer satisfaction, accuracy, and timeliness.
• Proactively identify problems and swiftly implement the appropriate solutions.
• Provide complex problem resolution and provides guidance to others.
• Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments.
• Maintains regular, timely, and consistent attendance at work.
• Flexibility to work overtime as needed.
• Consistently demonstrate professional behavior.

Knowledge/Skills/Abilities:

• AS400 experience
• Proficient with computer and Microsoft Office applications
• Strong interpersonal skills to effectively interact with carriers and drivers.
• Excellent problem-solving skills with the ability to seek alternative solutions.
• Self-directed, displays initiative and can work independently.
• Organizational and time management skills
• Understands the basic concept of supply chain.
• Team player with proven ability to work under pressure.
• Strong attention to detail with excellent follow-up
• Excellent communications skills, both written and oral
• Must be fluent in English.
  

Education and Experience Requirements:

• High school diploma/GED required. College degree highly preferred.
• Supply chain; logistics; or transportation industry experience is preferred.