Operations Specialist - Front Desk

DoorDash, Inc.; San Francisco (CA); Hybrid; USD 77,000 - 113,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Wellness benefits

Job summary

DoorDash, Inc. is hiring a Logistics & Front Desk Associate in San Francisco. You will own all inbound and outbound shipping/receiving for the office and serve as a front desk ambassador, greeting visitors, managing sign-ins, and routing inquiries.

You’ll work with Supply Chain, Facilities, and Engineering to improve intake, storage, and hand-offs, supporting procurement activities. The role requires 1+ years in shipping/receiving or related fields, strong organization, and the ability to lift

Qualifications

• 1+ years in shipping/receiving, mailroom, logistics, or front desk/office coordination.
• Highly organized and detail-oriented; nothing falls through the cracks.
• Strong communication and interpersonal skills; first point of contact for guests and employees.
• Ability to juggle multiple priorities in a fast-paced environment.
• Familiar with office and procurement systems; able to lift up to 40 lbs.

Responsibilities

• Own inbound and outbound shipping/receiving for the office; maintain a labeled shipping/receiving area.
• Log, sort, route packages, mail, and freight to the correct recipient or storage area.
• Coordinate outbound shipments; manage carrier pickups, labeling, and documentation.
• Maintain shipping/receiving logs and reconcile discrepancies.
• Greet and check in visitors; manage sign-ins and badges; answer and route inquiries.

Skills

Shipping/receiving

Logistics

Front desk

Communication

Organization

Tools

Coupa

Brex

Google Workspace

Slack

Job description

# Operations Specialist - Front DeskApply To JobJob ID: **3552837**DoorDash, Inc.San Francisco, CA## **About the Team**DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you want to work on commercializing autonomy and robotics in a service used by millions of people, then we want to talk to you!## **About the Role**We’re looking for a Logistics & Front Desk Associate to own inbound and outbound package flow, while also serving as a key front-of-house presence at our front desk. This hybrid role ensures every package, shipment, and delivery is tracked, sorted, and delivered to the right person or team — without loss or delay — while providing a professional, welcoming front desk experience for employees, candidates, and visitors.You’ll work closely with Supply Chain, Facilities, and engineering teams to eliminate lost packages, cut down search time, and stand up a single, well-organized shipping/receiving location for the office.The Logistics & Front Desk Associate will report to the Supply Chain Lead.## **You’re excited about this opportunity because you will...*** Serve as the primary owner of all inbound and outbound shipping and receiving for the office, establishing and maintaining a dedicated, well-labeled shipping/receiving location* Receive, log, sort, and route packages, mail, and freight to the correct recipient, team, or storage area* Coordinate outbound shipments, including carrier pickups, labeling, and documentation* Maintain accurate shipping/receiving logs and reconcile discrepancies* Serve as a front desk ambassador: greet and check in visitors, employees, and candidates; manage sign-ins and badges; answer and route calls and inquiries* Direct and control the flow of foot traffic into the office, including vendors and Dashers dropping off deliveries* Support day-to-day office and facilities operations, submitting and tracking work order tickets as needed* Partner with Supply Chain, Facilities, and Engineering to continuously improve package intake, storage, and hand-off processes* Provide basic purchasing/procurement support (e.g., Coupa, Brex) and reconcile receipts and invoices related to shipments## **We’re excited about you because...*** You have 1+ years of experience in shipping/receiving, mailroom, warehouse, logistics, or front desk/office coordination* You are highly organized and detail-oriented — nothing falls through the cracks* You have strong communication and interpersonal skills, and are comfortable being the first point of contact for guests and employees* You can juggle multiple priorities — packages, visitors, and admin tasks — in a fast-paced environment* You’re comfortable with everyday office and procurement systems and technology (Google Workspace, Slack, visitor management, Coupa, Brex, or similar)* You’re able to lift and move packages up to 40 lbs as part of daily shipping/receiving duties* You bring sound judgment, discretion, and a customer-focused mindset to everything you do## **Bonus points...*** Experience in a tech startup or fast-paced corporate environment* Familiarity with procurement/inventory systems (Coupa, SAP, NetSuite, or similar)* Experience with facilities coordination or workplace experience roles* Forklift certification or demonstrated warehouse safety training* Experience supporting hardware, robotics, or R&D teams with inventory or parts handlingWe expect this position to be filled by 17/11/2026**Compensation**Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.To learn more about our benefits, visit our careers page here.See below for paid time off details:* **For salaried roles:** flexible paid time off/vacation, plus 80 hours of paid sick time per year.* **For hourly roles:** vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).The national base pay range for this position within the United States, including Illinois and Colorado.$76,900—$113,000 USD## About DoorDashAt DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.## Our Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.**If you need any accommodations, please inform your recruiting contact upon initial connection.**