Operations Specialist: Data-Driven & Impactful

ASM; Hillsboro (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

ASM in Hillsboro, OR is seeking an Operations Specialist to optimize daily workflows, drive data-driven decisions, and partner with internal teams to deliver service excellence.

The role requires 2–5 years in high-tech operations or related fields, a BS degree, and strong skills in Excel and Power BI. You will coordinate projects, analyze performance, and ensure compliance with corporate policies while supporting strategic initiatives.

Qualifications

• 2-5 years of experience in operations, supply chain, customer service, logistics, or a related business function.
• Bachelor's degree in Business Administration, Operations Management, Supply Chain, Engineering, or related field.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, Power BI, and Microsoft Office Suite.
• Experience using ERP, CRM, or operational management systems.
• Excellent communication and stakeholder management skills.

Responsibilities

• Execute and support daily operational activities to ensure business continuity and service delivery.
• Monitor operational workflows, identify bottlenecks, and implement corrective actions.
• Coordinate activities across departments to ensure alignment with business objectives.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Collect, analyze, interpret and publish operational data and performance metrics.
• Prepare regular reports, dashboards, and KPI scorecards.
• Identify trends, risks, and opportunities based on operational performance.
• Support operational projects, system implementations, and organizational initiatives.
• Track project milestones, action items, and deliverables.
• Assist with change management activities and user adoption efforts.
• Coordinate testing, training, and process documentation for new initiatives.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Team collaboration

Education

Bachelor's degree in Business Administration, Operations Management, Supply Chain, Engineering, or related field

Tools

Power BI

Excel

ERP systems

CRM systems

Microsoft Office

Job description

ASM in Hillsboro, OR is seeking an Operations Specialist to optimize daily workflows, drive data-driven decisions, and partner with internal teams to deliver service excellence.

The role requires 2–5 years in high-tech operations or related fields, a BS degree, and strong skills in Excel and Power BI. You will coordinate projects, analyze performance, and ensure compliance with corporate policies while supporting strategic initiatives.