Operations Specialist - Background Checks (Hungarian/German)

First Advantage Global operating Centre; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

First Advantage seeks an Associate Operations Specialist to provide administrative, operational and support activities for our products and services. You will conduct background checks, communicate with global stakeholders, and ensure compliant processing of results.

The role emphasizes a proactive, team-oriented approach, data accuracy, and quick issue resolution within a multi-national context.

Qualifications

• Excellent data entry skills with attention to detail and data quality.
• Effective prioritisation of conflicting tasks and time management.
• PC literate, including full use of Microsoft Office products.
• Flexible and adaptable in a fast-paced environment.
• Ownership mindset; proactive problem solving.
• Willingness to learn and upskill in a tech-driven setting.
• Supports others and contributes as a team member.
• Action oriented with a sense of urgency.
• Fluent in English and Hungarian or German.

Responsibilities

• Initiating a range of background checks through various third-party services and our own systems.
• Communicating with companies, educational institutions, and professional bodies across the EMEA region via email and phone.
• Processing check results in accordance with client requirements.
• Collaborating with clients and candidates to resolve process-related issues.
• Conducting analysis of candidates’ backgrounds.
• Reviewing case files to ensure high-quality, accurate service.
• Responding to incoming emails, calls, and requests promptly.
• Obtaining feedback to maintain quality control.
• Working in a multicultural, team-oriented, performance-driven environment.
• Completing mandatory technical and GDPR/privacy training.
• Ensuring compliance with data protection and privacy legislation.

Skills

Data entry

Time management

PC literacy

Adaptability

Ownership

Learning attitude

Team collaboration

Urgency

Language proficiency

Tools

Microsoft Office

Job description

First Advantage seeks an Associate Operations Specialist to provide administrative, operational and support activities for our products and services. You will conduct background checks, communicate with global stakeholders, and ensure compliant processing of results.

The role emphasizes a proactive, team-oriented approach, data accuracy, and quick issue resolution within a multi-national context.