Operations Specialist - Airbnb(Part Time)

Home Pick; Riverside (IL); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Bi-Weekly Payroll Process

Dynamic work environment

Flexible working hours

Job summary

A property management company is seeking an Operations Specialist to oversee Airbnb properties in Riverside, Illinois. The role involves guest check-in/out, staff supervision, and coordinating housekeeping and maintenance to ensure a 5-star guest experience. Ideal candidates should possess strong leadership skills, excellent communication abilities, and a valid driver's license. This part-time role offers 25 hours per week and requires flexibility.

Qualifications

• Strong leadership and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• A valid driver's license and ownership of a reliable vehicle.
• Comfortable performing basic handyman tasks.

Responsibilities

• Oversee smooth guest check-in and check-out processes.
• Coordinate with cleaning teams to maintain high standards of cleanliness.
• Supervise and guide part-time staff, cleaners, and third-party vendors.
• Perform regular inspections to ensure properties meet brand and safety standards.
• Maintain records of incidents, damages, and maintenance issues.

Skills

Leadership

Problem-solving

Communication

Interpersonal Skills

Basic handyman tasks

Job description

Operations Specialist – Airbnb (Part Time)

Join to apply for the Operations Specialist – Airbnb (Part Time) role at Home Pick.

About the Role

We are looking for a proactive and detail-oriented On Ground Supervisor to manage the weekly operational tasks for our Airbnb properties. You will be the primary on-site point of contact responsible for coordinating housekeeping, maintenance, guest check-ins/check-outs, and ensuring a 5-star guest experience.

Key Responsibilities

Guest Operations

1. Oversee smooth guest check-in and check-out processes.
2. Ensure all properties are guest-ready prior to arrival (clean, stocked, and fully functional).
3. Provide in-person support for special requests, or escalated issues.
4. Conduct periodic property walkthroughs to ensure quality and presentation standards.

Housekeeping & Maintenance Coordination

1. Coordinate with cleaning teams to maintain high standards of cleanliness.
2. Monitor housekeeping schedules and ensure timely turnovers between stays.
3. Identify and report maintenance issues; liaise with contractors/repair teams for quick resolution.
4. Maintain an inventory of household items and coordinate restocking.

Team Supervision

1. Supervise and guide part-time staff, cleaners, and third-party vendors.
2. Ensure team members follow standard operating procedures (SOPs).
3. Train new cleaning or support staff as needed.

Quality Control

1. Perform regular inspections to ensure properties meet brand and safety standards.
2. Collect guest feedback and implement improvements.

Logistics & Reporting

1. Maintain records of incidents, damages, and maintenance issues.
2. Submit daily/weekly reports to management on property status and operations.

Requirements

• Strong leadership and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• A valid driver's license and ownership of a reliable vehicle.
• Comfortable performing basic handyman tasks.

Benefits

• Bi-Weekly Payroll Process.
• 25 Hours Per Week.
• Opportunity to work in a dynamic and fast-paced environment.