Operations Specialist

Range USA; United States; On-site; USD 21,000 - 33,000; Full time

Job summary

Range USA, the nation’s largest operator of indoor shooting ranges, is seeking an Operations Specialist to support inventory management, compliance, and backroom operations across locations. You will ensure product availability, pricing accuracy, and adherence to firearm regulations while maintaining organized administrative processes.

Collaborating with store leadership, you will handle receiving, cycle counts, reporting, and customer order fulfillment, contributing to operational excellence

Qualifications

• Experience in inventory management and store operations.
• Familiarity with compliance and safety policies.
• Experience processing incoming inventory and e-commerce orders.

Responsibilities

• Inventory & merchandising execution: maintain visuals, pricing, promotions, and signage; ensure accuracy.
• Receiving & inventory control: process incoming inventory, transfers, and e-commerce orders; maintain receiving area.
• Compliance & regulatory support: assist with safety policies and documentation checks.
• Customer order & service support: manage e-commerce orders, layaways, and related communications.

Skills

Inventory management

Compliance

Receiving & stock control

E-commerce order processing

Job description

Operations Specialist

Range USA is the nations largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. Were committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. Were growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title

Operations Specialist

Reports to

Assistant Store Leader

Classification

Full-Time / Non-Exempt / Hourly

Position overview

The Store Operations Specialist plays a critical role in supporting store performance through execution of inventory management, compliance, and operational processes. This role ensures product availability, pricing accuracy, and adherence to all federal, state, and local firearm regulations, while maintaining organized and efficient backroom and administrative operations. Working closely with store leadership, this position drives operational excellence across receiving, inventory control, compliance tracking, and customer order fulfillment.

Core values alignment:

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

Inventory & Merchandising Execution:

• Support store sales by maintaining visual standards in the store, to include merchandise presentation, pricing, promotions, and signage.
• Maintain visual and merchandising standards across the sales floor
• Conduct inventory counts, cycle counts, and audits to ensure accuracy
• Monitor and resolve out-of-stock conditions and inventory discrepancies

Receiving & Inventory Control:

• Receive and process all incoming inventory, including firearms, transfers, and e-commerce orders, in a timely and accurate manner
• Maintain a clean, organized, and audit-ready receiving area
• Process inventory adjustments and goods issues to ensure proper system accuracy
• Execute weekly and monthly reporting, including negative inventory and margin reports

Compliance & Regulatory Support:

• Support compliance with all ATF, OSHA, and internal safety policies and procedures
• Perform compliance checks including 4473 form reviews, bound book management, for documentation accuracy and compliance tracker
• Assist with audits, corrections, and required customer follow-up

Customer Order & Service Support:

• Manage e-commerce orders and layaways, ensuring timely processing and customer communication
• Support firearm service and repair programs, including tracking, parts coordination, and follow-up
• Ensure all customer transactions related to layaway and ecommerce are completed timely