Operations Specialist

Hireology; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Generous PTO

Company-covered travel and lodging

Tuition reimbursement

Job summary

Stellar Senior Living is seeking an Operations Specialist to partner with leadership and residents across multiple communities. The role stabilizes operations during transitions and leads onboarding for new communities joining Stellar, with substantial travel across the Western U.S.

You will fill interim Executive Director gaps, cover diverse days, and support sales, turnaround, and acquisition onboarding as needs shift. A track record in stabilizing or growing communities is preferred.

Qualifications

• Bachelor's degree required; healthcare admin/business preferred.
• P&L management, occupancy growth, and leadership of department heads are essential.

Responsibilities

• Interim ED leadership: own all community operations during vacancies or transitions.
• New community onboarding: lead onboarding of acquired communities into Stellar's systems, culture, and standards.

Skills

P&L management

Occupancy growth

Department head leadership

Education

Bachelor's degree

Job description

We are looking for an exceptional Operations Specialistwho can work with leadership and residents in any setting!

This role is built for a senior living leader who's at their best walking into an unfamiliar building and figuring out exactly what it needs. You'll travel across our portfolio, filling interim Executive Director gaps, stabilizing operations during transitions, and leading onboarding for new communities joining Stellar. Some weeks you're running a community day-to-day. Other weeks you're focused on sales support, operational turnaround, or acquisition onboarding.

What You'll Do

• Interim ED Leadership: Own all community operations — care quality, staffing, financials, compliance, resident/family experience — during vacancies or transitions
• New Community onboarding: Lead onboarding of newly acquired communities into Stellar's systems, culture, and standards; orient incoming leadership teams
• Flex Support: Step into operations or sales as community needs shift; partner with Regional Directors on prioritizing support
• Team Development: Mentor and coach in-place teams so they can run independently after you leave

Who Thrives in This Role

• Leads by example and builds trust with a new team quickly
• Track record stabilizing or growing communities, hitting occupancy goals, improving EBITDAR
• Understands the full scope of senior living operations — care, staffing, compliance, hospitality, finance
• Comfortable stepping into a sales/Family Advisor role when needed
• Effective in ambiguous, fast-moving situations
• Prefers variety to routine and is comfortable with extensive travel
• Enjoys a schedule of 10/4

Qualifications

• Experience: 3–5+ years as Executive Director/Administrator in AL, MC, or IL
• Licensed AL Administrator; multi-state strongly preferred
• Education: Bachelor's degree required; healthcare admin/business preferred
• Skills: P&L management, occupancy growth, department head leadership
• Bonus: New community opening/acquisition experience
• Travel: Up to 80% across the Western U.S.

Why Stellar

• Compensation: $110,000–$140,000 base (DOE) + performance bonuses
• Benefits: Medical, dental, vision; 401(k) with match; generous PTO
• Travel: Company-covered travel and lodging
• Growth: Path to Regional Director or senior corporate roles
• Development: Tuition reimbursement, ongoing training

About Stellar Senior Living

Stellar is a privately owned, family-run senior living provider across the Western United States. Founded in 2012, we've grown every year since — and we're building toward 60 communities and 10,000+ residents by 2030. We're looking for a Traveling Executive Director to help us get there.

Our Values

Serve First · Build Trust · Own It · Deliver Excellence · Spread Joy

Pay Transparency

Pursuant to the Colorado Equal Pay for Equal Work Act and Washington's pay transparency law, the expected compensation range for this position is $110,000–$140,000/year. Actual pay may vary based on experience, education, and other factors.

Stellar Senior Living is an equal opportunity employer committed to an inclusive environment for all employees, residents, and applicants.