Operations Specialist

Cushman & Wakefield; San Diego (CA); On-site; USD 84,000 - 99,000; Full time

Benefits offered by this job

Health

Vision

Dental

FSAs

HSAs

Retirement

Life

Disability

PTO

Unpaid leave

Job summary

Cushman & Wakefield in San Diego seeks an Operations Specialist to support the Market Operations Leader and leadership team. You will help coordinate facilities, vendor management, meeting logistics, and data management to ensure a well-run office and smooth day-to-day operations.

The role emphasizes strong organizational skills, discretion, and the ability to manage multiple workstreams in a fast-paced professional services environment. Growth into an Operations Leadership role is possible.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 3-5 years of administrative, operations, or executive support experience in a professional services or corporate environment.
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience working with enterprise systems such as Workday, Salesforce, and CRM platforms preferred.
• Strong organizational, project coordination, and prioritization skills with the ability to manage multiple workstreams and deadlines.
• Excellent written and verbal communication skills; strong stakeholder management and customer service orientation.
• High attention to detail, sound judgment, and ability to maintain discretion with sensitive information.
• Experience supporting meetings/events, vendor coordination, and process improvement initiatives is a plus.
• Desire to grow into an Operations Leadership role based on individual development planning.

Responsibilities

• Partner with the Operations Manager to support smooth day-to-day office operations, including facilities coordination, vendor management, and workplace services.
• Coordinate office services and maintenance requests; support office moves, space planning updates, and day-to-day issue resolution with building management and internal partners.
• Manage ordering and inventory of office supplies and equipment; support purchasing workflows and vendor setup/maintenance as needed.
• Support business continuity planning and emergency preparedness activities in coordination with market leadership.
• Provide administrative and operational support to the Managing Principal and market leadership, including calendar coordination, meeting logistics, travel arrangements, and expense reporting.
• Prepare and format professional communications and materials for internal distribution (e.g., announcements, agendas, meeting notes, and coordinated updates) as needed.
• Serve as a reliable, high-trust partner by exercising discretion and maintaining confidentiality when handling sensitive information.
• Coordinate logistics for internal and client-facing meetings and events, including room scheduling, catering, vendor coordination, and day-of execution support.
• Assist with onboarding logistics for new hires (Day 1 readiness, workspace setup coordination, office introductions) in partnership with HR and the Operations Manager.
• Process invoices and expense items, support coding and routing approvals, and assist with budget administration using systems such as Workday and Salesforce/CRM platforms.
• Maintain accurate office rosters, distribution lists, and operational trackers; support data accuracy in CRM and related reporting tools as applicable.
• Prepare routine and ad-hoc operational reports or summaries for leadership (e.g., vendor spend tracking, purchase logs, office services metrics).
• Support operational projects and process improvements led by the Senior Operations Manager, including documentation of office routines, checklists, and service standards.
• Collaborate with Operations peers in other markets to share best practices and help implement consistent processes across the region.
• Operate in alignment with firm policies and standards; maintain professionalism and a customer-service mindset in all interactions.
• Support compliance-related tracking as needed (e.g., broker/staff lists, credential reminders, required office documentation) under the direction of the Operations Manager.

Skills

Organizational skills

Project coordination

Stakeholder management

Communication

Attention to detail

Discretion

Education

Bachelor's degree

Equivalent experience

Tools

Workday

Salesforce

CRM platforms

Microsoft Office

Job description

Operations Specialist

The Operations Specialist supports the operational effectiveness of Cushman & Wakefield's San Diego office by partnering closely with the Market Operations Leader and providing direct administrative and operational support to the Managing Principal and market leadership. This position plays a critical role in ensuring a consistent, well-managed office environment and in enabling day-to-day business execution across the market. The Operations Specialist helps coordinate core office operations including facilities and workplace services, vendor and purchasing support, meeting and event logistics, communications and administrative coordination, and select financial and data management activities. The role requires sound judgment, strong attention to detail, and the ability to prioritize and deliver in a fast-paced, professional services environment. This role does not include direct people management responsibilities. It offers broad exposure to market operations and can serve as a strong foundation for future growth within Market Operations for high-performing individuals.

Operational Support & Office Management

Partner with the Operations Manager to support smooth day-to-day office operations, including facilities coordination, vendor management, and workplace services.

Coordinate office services and maintenance requests; support office moves, space planning updates, and day-to-day issue resolution with building management and internal partners.

Manage ordering and inventory of office supplies and equipment; support purchasing workflows and vendor setup/maintenance as needed.

Support business continuity planning and emergency preparedness activities in coordination with market leadership.

Executive & Leadership Support

Provide administrative and operational support to the Managing Principal and market leadership, including calendar coordination, meeting logistics, travel arrangements, and expense reporting.

Prepare and format professional communications and materials for internal distribution (e.g., announcements, agendas, meeting notes, and coordinated updates) as needed.

Serve as a reliable, high-trust partner by exercising discretion and maintaining confidentiality when handling sensitive information.

Meetings, Events & Stakeholder Coordination

Coordinate logistics for internal and client-facing meetings and events, including room scheduling, catering, vendor coordination, and day-of execution support.

Serve as a point of contact for internal stakeholders and service partners to facilitate timely communication, follow-through, and issue resolution.

Assist with onboarding logistics for new hires (Day 1 readiness, workspace setup coordination, office introductions) in partnership with HR and the Operations Manager.

Financial, Procurement & Data Support

Process invoices and expense items, support coding and routing approvals, and assist with budget administration using systems such as Workday and Salesforce/CRM platforms.

Maintain accurate office rosters, distribution lists, and operational trackers; support data accuracy in CRM and related reporting tools as applicable.

Prepare routine and ad-hoc operational reports or summaries for leadership (e.g., vendor spend tracking, purchase logs, office services metrics).

Project & Process Support

Support operational projects and process improvements led by the Senior Operations Manager, including documentation of office routines, checklists, and service standards.

Collaborate with Operations peers in other markets to share best practices and help implement consistent processes across the region.

Compliance & Professional Standards

Operate in alignment with firm policies and standards; maintain professionalism and a customer-service mindset in all interactions.

Support compliance-related tracking as needed (e.g., broker/staff lists, credential reminders, required office documentation) under the direction of the Operations Manager.

Qualifications

Bachelor's degree or equivalent experience preferred.

3-5 years of administrative, operations, or executive support experience in a professional services or corporate environment.

Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience working with enterprise systems such as Workday, Salesforce, and CRM platforms preferred.

Strong organizational, project coordination, and prioritization skills with the ability to manage multiple workstreams and deadlines.

Excellent written and verbal communication skills; strong stakeholder management and customer service orientation.

High attention to detail, sound judgment, and ability to maintain discretion with sensitive information.

Experience supporting meetings/events, vendor coordination, and process improvement initiatives is a plus.

Desire to grow into an Operations Leadership role based on individual development planning.

Benefits

• health
• vision
• dental insurance
• flexible spending accounts
• health savings accounts
• retirement savings plans
• life
• disability insurance programs
• paid time away from work
• unpaid time away from work

The compensation for the position is: $ 83,725.00 - $98,500.00

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

About Cushman & Wakefield

Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com.