Operations Specialist

ReliaQuest, LLC; Salt Lake City (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Competitive pay

Tuition reimbursement

Medical coverage (medical, dental, VIS

Training & development

Wellness benefits

Free lunch on Fridays

Job summary

ReliaQuest is seeking an Operations Support Specialist to be the warm front of our Salt Lake City campus, ensuring high‑quality, on‑brand experiences for prospects, customers and teammates. You will coordinate meetings, assist with space planning and events, manage travel and calendars, and act as the hub between departments, vendors and facilities.

You will support onsite recruiting, organize campus events, and help with office logistics.

Qualifications

• Bachelor’s Degree required; professional experience in a similar setting preferred.
• Office and customer-facing experience with proactive problem solving.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and Outlook; quickly adapt to new tech.

Responsibilities

• Greet visitors and manage front desk responsibilities with a professional handoff.
• Coordinate onsite meetings, trainings, and events with cross-functional teams.
• Support recruiting on site and assist with space planning and moves.
• Manage calendars, travel arrangements, and office logistics.
• Publish and maintain digital signage across operating centers.

Skills

Detail-oriented

Customer-focused

Organized

Strong communication

Education

Bachelor’s Degree

Tools

Microsoft Word

Excel

Outlook

Job description

Why it's worth it:

ReliaQuest is seeking an Operations Support Specialist to serve as a key partner across the organization, ensuring high quality, on‑brand operating center experiences for prospects, customers, teammates, and community partners. This role is designed for a proactive and detail‑oriented individual who thrives in executing in a fast‑paced environment. You will play a critical part in ensuring the office operates efficiently while maintaining brand standards. This role will have the opportunity to make an impact and elevate the experience for anyone that comes through the ReliaQuest doors.

The Everyday Hustle:

Collaborate with cross‑functional teams to establish and uphold office standards and guidelines that reflect a high‑quality and consistent experience for prospects, customers, and teammates. Serve as the warm, welcoming connection at the front desk by greeting visitors, assisting with location logistics, and providing seamless support. Guide customers, guests, and candidates through check‑in and deliver a professional handoff to appropriate team members. Partner with sales, customer success, and innovation teams to coordinate onsite customer and prospect meetings, innovation center sessions, customer training and other strategic engagements. Support campus recruiting on site and in operating center events. Assist with office space planning, moves, and modifications by aligning efforts with departmental needs and priorities. Maintain relationships with community partners and schedule teammates for events. Organize and support company‑provided meals, and office events to support the needs of employees and organizational initiatives. Provide additional administrative support across departments, including calendar management and meeting coordination. Book travel for new hires and customers. Serve as the communication hub between departments, property management, and vendors to ensure policies and processes are seamless and consistent organization‑wide. Handle incoming and outgoing mail, deliveries, and additional logistics with attention to detail and timeliness. Coordinate travel arrangements including large company events. Support cross‑functional projects, enabling departments to focus on strategic objectives while you manage operational execution. Order supplies, stock supplies and manage inventory. Maintain office cleanliness and repairs. Publish and maintain global digital signage across operating centers.

Do You Have What It Takes?

A positive attitude with the ability to independently make decisions, while functioning as a committed team player aligned with ReliaQuest’s vision. Service‑oriented with a strong focus on improving experiences for internal teams and external customers. Detail‑focused and extremely accurate in execution. Highly organized and flexible, thriving in adaptable, fast‑paced environments. Resourceful, innovative, and confident, ready to contribute to the success of cross‑departmental initiatives. Self‑starter with proactive problem‑solving skills. Previous office and customer‑facing experience, with the ability to anticipate needs and exceed expectations. Strong verbal and written communication skills, adept at juggling multiple tasks and priorities. Proficiency in Microsoft Word, Excel, and Outlook along with the ability to adapt to new technologies. Bachelor’s Degree required; professional experience in a similar setting preferred.

Who We Are

ReliaQuest is one of the largest and fastest‑growing AI cybersecurity companies in the world, solving one of the greatest technical challenges of our generation. Our Agentic AI security operations platform, GreyMatter, helps security teams detect, contain, investigate and respond to cyber threats in less than 5 minutes. With industry‑leading AI technology and over 80 patents making up the GreyMatter platform, ReliaQuest Makes Security Possible for thousands of the most trusted enterprise brands in the world.

World‑Class Benefits

• Generous Paid Time Off plan
• Competitive compensation plans
• Tuition and certification reimbursement
• Employer supplemented medical, dental, and vision coverage
• In‑depth technical and leadership training to assist with career advancement
• Additional mental and physical wellness benefits
• Free lunch on Fridays!

ReliaQuest is an equal opportunity employer. ReliaQuest is a drug‑free workplace.